Job Description
Title: Brand Protection Advisor
Reports to: District Manager
Division: EcoSure
Department: International Field Operations
Supervise Others: No
Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. We are seeking professionals to provide best-in-class, comprehensive on-site visits, and provide teaching and coaching to help our clients maintain the highest standards.
What’s in it For You:
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
- Comprehensive benefits package
- Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom style training
- Plan and manage your schedule in an independent work environment
- Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment
What You Will Do:
- Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
- Effectively develop and delivery summary presentations of findings to key property level executives including accurately communicate objective assessments of each assigned location, areas of improvement and recommendations
- Partner with other EcoSure and Ecolab teams to solve client challenges
- Complete a budgeted number of visits each week, delivering an exceptional client experience
- Utilize Customer Relationship Management (CRM) technology to ensure efficient planning as well as a tablet to perform essential job functions
- Support the growth initiatives of our company and our clients
Position Details:
- Must be able to work occasional evenings, weekends, and overtime as business needs dictate
- You may be required to be around, touch and potentially consume food made from or with animal products. Additionally, you will be required to be around, touch and potentially consume food made from or with the top allergens.
Minimum Qualifications:
- High school diploma and 2+ years of hospitality industry-related experience
- Willingness to complete operational visits within hotels, restaurants, convenience stores, the education sector, healthcare, and senior living facilities by interacting with staff and residents
- Proficiency with current technology and other programs, including, but not limited to Android and Apple systems, Zoom, Microsoft Suite: PowerPoint, Excel, Word, and Outlook
- A valid driver's license and an acceptable Motor Vehicle Record
- Valid Passport
- No Immigration Sponsorship available
Physical Demands:
- Ability to lift and carry 25 pounds
- Ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides
- Bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
- Standing and walking for extended periods of time in client locations
- Driving/flying to client locations as needed
Preferred Qualifications:
- Bachelor’s degree in culinary, hospitality or business fields.
- Multilingual.
- Leadership experience in hospitality operations
- High level customer service and advanced consultative skills.
- Ability to work well under pressure, juggle tasks and work efficiently against deadlines
- Strong planning and organizational skills and high attention to detail
- Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills
Successful Candidates will Demonstrate:
- Client Focus
- Effective Communication
- Plans and Aligns
- Interpersonal Savvy
- Being Resilient
- Situational Adaptability
- Drives Results
About EcoSure:
EcoSure, an Ecolab division, partners with global clients to create an end-to-end brand protection strategy. Through a collaborative approach to onsite and virtual visits that include coaching and industry best practices, EcoSure creates a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.
About Ecolab:
A trusted partner for millions of customers, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $14 billion, employs more than 47,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets. www.ecolab.com