Brand Ambassador (Sales Associate) - PT

The Role 
We are seeking a Part-Time Brand Ambassador to be located in The Westchester Mall and report to the General Manager.  Brand Ambassadors are responsible for generating sales and building customer relationships in our retail stores, they are friendly, energetic and above all customer service oriented.  You will be responsible for maintaining the visual and housekeeping standards of the store. This will include supporting management with receiving new merchandise, processing, and presentation to the selling floor. The associate must have an ability to successfully operate our point-of-sale (POS) register system and operate our email system. 

Brand Ambassadors will be the front-line representatives of Melissa & Doug to our consumers, bringing the product to life through engagement and entertainment. 

Responsibilities: 

• Be a Brand Ambassador, providing the ultimate customer service experience.

• Assists management team with merchandising the store as new products arrive weekly. 

• Providing the customer with a beautiful and engaging environment is important - this person will maintain the store according to company visual standards. 

• Demonstrate complete knowledge of the product features and benefits to maximize the sales opportunity. 

• Responsible for client development beyond the initial transaction; utilizing phone, email & written follow-up contact. 

• Ensure all functions of the store are maintained to support superior shopping experiences. 

• Have computer skills to operate the POS register and email systems. 

Qualifications: 

• Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs 

• 1+ years of prior experience in retail sales 

• Experience working with children in a learning capacity/environment preferred 

• Experience with Shopify Plus platform is preferred 

• Ability to work nights and weekends 

• Ability to stand for long periods of time 

The anticipated pay range for candidates who will work in New York is $17 - $20 Per Hour. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. Spin Master Inc. is a multi-state employer, and this salary range may not reflect positions that work only in other states. 

#LI-ONSITE #LI-JH1 

About Melissa & Doug and Spin Master 

It all started in 1988 with a boy, a girl, and a dream to make meaningful toys that would inspire hands-on, imaginative play. From classic wooden toys to realistic pretend play sets, Melissa & Doug makes well-crafted toys that are developed with care to be passed down from generation to generation or shared family to family. Whether it’s creating high-quality toys that are made to last, planting trees to restore the resources we use, or ensuring their products encourage open-ended play for all kinds of kids, Melissa & Doug is on a journey to make the world a better, more sustainable place. While the Company approaches $1 billion at retail annually, the quality of every toy, the experience of every child, and the trust of every parent remains at the center of everything the Company does. To learn more about Melissa and Doug’s mission and commitment to sustainability, go to MelissaAndDoug.com.  Spin Master Corp. (TSX: TOY) completed the acquisition of Melissa & Doug in January 2024.