Job Description
Branch Manager post involves leading branch daily operations, driving sales and maintain excellent customer service in the branch to ensuring customer satisfaction, handle the branch financial/operational risks and maintain profitability and cost mitigation.
Are you someone who can
- Achieve branch targets, cross-sell banking/insurance products (Transact, Invest, lend insure), and identify new opportunities.
- Ensure service delivery, manage branch budget, adhering to compliance/regulatory standards, and manage credit/operational risks.
- Manage and motivate staff, foster a positive culture, and develop talent.
- Drive client satisfaction and address complaints.
- Drive migration from Legacy to platform (Digitization).
You will be an ideal candidate if you
- Have a Bachelor’s degree in Finance, Business Management, Business Administration or equivalent.
- Have a Master’s degree in any of the above qualifications (it will be an added advantage).
- Have at least 3 years managerial experience, sales/service in financial institution, plus people management experience. Commercial banking or other financial experience is a plus.
- Have strong leadership, communication, financial analysis, relationship management, and digital or innovation skills.
- Have a valid driver's license.
You will have access to
- Opportunities to network and collaborate.
- Challenging working environment.
- Opportunities to innovate.
- A culture of sharing.
We can be a match if you are
- Curious & courageous - you’re driven by always wanting to know more and learn more and you’re brave enough to share opinions.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
05/01/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.