Branch Claims Supervisor

A company built to serve you. It's your career, Shelter it!

Branch Claims Supervisor

$69,264 - $88,645 minimum starting pay

Job Level – Supervisor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

Coordinate and supervise work of personnel involved in claims adjusting and processing activities. Monitor and review claim files processed by supervised personnel to ensure proper handling in accordance with policy provisions, established procedures and legal obligations of the Companies. Make decisions to assign claims to independent adjusters and may oversee processing of the claim by independent adjusters. Assist with selection and training and is responsible for continuing development of personnel directly or indirectly supervised. Maintain current knowledge and understanding of policy provisions, company procedures, and state laws governing claims handling. May be assigned duties with regard to catastrophe teams. Support compliance with the innovation training and use of all tools used in the department.

Due to the duties and responsibilities of this position, a Credit Bureau Report may be ordered on final candidates.

What We're Looking For:

• Superior leadership and communication skills, both orally and written are required.
• Ability to comprehend and apply insurance policies, claims laws and management reports is required.
• Completion of Associate in Claims coursework is preferred.
• Thorough knowledge of insurance claims operations, and specifically of Shelter's policies and claims procedures is strongly preferred.
• Typically requires a minimum of 12 months with the responsibility for the direct supervision, training, professional development, and scheduling of adjusters; OR prior Shelter or AmShield claims handling experience.
• Demonstrated leadership and communication skills, both orally and written are required.
• Ability to perform essential functions of the job, with or without a reasonable accommodation.

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!

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If interested, please apply by:

05/13/2026