Branch Administrator

Job Description

To be accountable for administration process excellence for the Branch

Ensuring optimal workflow within the business in regard to banking procedures and policies to mitigate risk and or improve operational efficiencies

Hello Future Branch Administrator

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can:

• Execute own and team’s work in accordance with the organisational values and code of ethics.
• Grow branch profitability through advances, liabilities, assets and non-interest revenue.
• Retain and grow the active customer account base through sales support efficiencies.
• Manage and oversee full branch business processes in accordance to FNB Namibia Points of Presence strategic deliverables to continuously improve quality and service delivery.
• Managing costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Resolve all customer queries efficiently, and within agreed timelines
• Maintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process support.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Plan and manage performance, skills development, employment equity, talent and team in order to improve innovation, achieve efficiencies and increase competencies

You will be an ideal candidate if you: 

• Have a Diploma in Banking or Finance
• Have 2 to 5 years of experience in a similar environment of which, 2 to 3 years at a supervisory level.

You will have access to: 

• Opportunities to network and collaborate
• Challenging Work Environment
• Opportunities to innovate
• Opportunities for Personal Growth and Development

We can be a match if you are: 

• Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
• Curious – Believe in insight, creativity, and its power to unlock value
• Deeply Invested – Take initiative and be a leader in your own right
• Valuing differences – Be inclusive, gracious, decent, and humble
• Building Trust not Territory – Create a culture of sharing
• Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same 

Are you interested to take the step? We look forward to engaging with you further. Apply now!

• Location: FNB Namibia Southern Area Office Karasburg
• 6-day work week

*All applications must be done via the Group’s application portal.  To access the portal click on the link below.

https://firstrand.wd3.myworkdayjobs.com/FRB

All appointments will be made in line with FirstRand Namibia’s Employment Equity plan. The Group actively supports the recruitment and advancement of people with disabilities. We encourage that candidates voluntarily declare their disability and consult the Group should they require reasonable accommodation.

 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

11/05/26