Lithia & Driveway

Body Shop Manager

Priority Ford Norfolk, Norfolk, VA 23518 Full time

Dealership:

L0577 Priority Ford Norfolk

Drive Performance. Lead a Team. Become Our Body Shop Manager

Priority Ford in Norfolk is looking for a driven, experienced Body Shop Manager to lead our high-volume collision center. If you’re a hands-on leader who knows how to run an efficient shop, deliver top-tier customer service, and keep techs motivated and productive, this is the opportunity for you.

What You’ll Do

  • Oversee daily operations of a busy collision repair center

  • Lead and develop technicians, estimators, and support staff

  • Manage workflow, repair quality, and cycle times

  • Ensure proper estimating, parts ordering, and repair planning

  • Build strong relationships with customers and insurance partners

  • Maintain safety, compliance, and top-tier CSI

  • Drive profitability while delivering exceptional repairs

What We’re Looking For

  • Proven experience running or assisting in running a collision/body shop

  • Strong leadership and communication skills

  • Knowledge of DRP relationships, estimating systems, and repair processes

  • Ability to manage throughput, productivity, and quality

  • Customer-focused mindset with a sense of urgency

Why Work With Us?

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.