BMT Donor Search Coordinator

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Day - 08 Hour (United States of America)

Monday - Friday

Changing the Future:

Stanford Medicine leverages its resources as a premier academic institution to develop cutting-edge diagnostics and treatments and provide patients with the highest quality care. The Cancer Destination Service Line is a National Cancer Institute (NCI)-designated Comprehensive Cancer Center which serves patients across the world. Its robust network of seven clinical sites staffed by Stanford’s team of renowned surgical oncologists, medical oncologists, radiation oncologists and more enables care for the patient at locations that are convenient for them. Its mission of treating the whole patient through the comprehensive care navigation and supportive service programs address the entire patient experience through diagnosis, treatment, recovery, and beyond. You will be at the forefront of the ongoing innovations and initiatives which improve how Stanford delivers care and improves the lives of the patients it serves.

As a BMT Donor Search Coordinator, this role will coordinate the search for and cell acquisition from suitable stem cell transplant donors for patients in need of allogeneic HCT.

A Brief Overview
Responsible for day-to-day operation of the unrelated donor program for both pediatric and adult BMT programs, including daily communication with the National Marrow Donor Program (NMDP) and other registries by phone, fax, e-mail and ongoing communication with transplant center physicians, referring physicians, case managers and HLA lab to facilitate search process in a timely, accurate manner.

What you will do

• Analyze preliminary search results and gather information on potential donors to customize search and select the most suitable donors for the patient.
• Assure Stanford Health Care BMT programs adhere to the National Marrow Donor Program (NMDP) Transplant Center Manual of Operations
• Attend Fall Council Meeting and Spring Transplant Coordinator Meeting.
• Communicate search updates to referring physicians, patients, and families.
• Complete lab requisition to order donor Leukocyte Antigen (HLA) typing and complete data collection form for every donor's HLA typing performed at Stanford and submit to NMDP.
• Conduct weekly multidisciplinary meeting with transplant physicians and other team members to update search progress and discuss patient status.
• Coordinate patient blood draws and send to NMDP Repository.
• Develop search strategies, particularly for difficult searches, with HLA lab and National Marrow Donor Program (NMDP) search consultants.
• Identify patient's actual ethnic background to target specific donor pools.
• Obtain adequate HLA and demographic data on patients. When applicable, submit letters to international registries which are not affiliated with NMDP to search their donor pool.
• Oversee submission of NMDP billing charges to Administrative Assistant for processing.
• Submit progress reports on transplanted patients to donor centers every three (3) months via Trans Link Application.
• Work closely with NMDP search coordinator to facilitate donor work-up and transportation of donor marrow.

Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university

• Three (3) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Ability to adjust communications to fit the needs and level of understanding of the receiver
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
• Ability to solve problems and identify solutions
• Ability to speak and write effectively at a level appropriate for the job
• Ability to work well with individuals at all levels of the organization
• Knowledge of computer systems and software used in functional area
• Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $37.82 - $49.15 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.