Billing Specialist

Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.

Our Newest Opportunity: 

Summary

The Billing Specialist is responsible for managing and executing billing processes for Property & Casualty (P&C) insurance agency accounts within a centralized billing structure. This role ensures accurate invoicing and resolution of billing discrepancies while maintaining compliance with company policies and regulatory requirements.

Essential Duties and Responsibilities

Billing Operations

• Generate and process invoices for agency-billed P&C policies in accordance with established timelines.
• Validate premium amounts, endorsements, and adjustments before issuing bills.
• Ensure billing accuracy by reviewing broker invoices and carrier binders/quotes, checking policy screen setup (commission, payable entity, producer commission) before transacting.

Agency Support

• Serve as the primary point of contact for agency billing inquiries with local office service teams.
• Work with local service teams on premium finance questions and clarification as necessary.
• Assist agencies with understanding centralized billing processes and system navigation.
• Process Improvement
• Identify opportunities to streamline billing workflows and enhance efficiency.
• Participate in system upgrades, testing, and implementation of new billing tools.

Qualifications, Skills, and Requirements

• Strong attention to detail and accuracy.
• Proficiency in billing/accounting systems and Microsoft Excel.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, centralized environment with multiple stakeholders.
• Customer Service Orientation
• Analytical Thinking
• Time Management
• Team Collaboration
• Adaptability to Change

Education, Training and Experience

• 2+ years in insurance billing, accounting, or related financial operations; P&C insurance experience strongly preferred.

The typical base pay for this role nationwide is $65K per year. 

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!