Iron Mountain

Billing Associate IV

ROU | Cluj-Napoca | Liberty Technology Park, Strada Garii 21, Bldg. C, Floor 1 Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced and highly motivated Billing Specialist to join our team. In this role, you will be responsible for preparing and mailing monthly customer bills using an automated high-volume billing system. You will ensure the system is maintained for accuracy and efficiency while preparing periodic billing reports and financial statements. Additionally, you will be tasked with maintaining and analyzing account records.

What You'll Bring (Skills & Qualifications)

  • Language Skills: Proficiency in both German and English (B2/C1 level).

  • Technical Skills: Strong knowledge of Microsoft Office (Excel), G Suite, and ERP systems.

  • Accounting Knowledge: Understanding of accounting principles.

  • Organizational Skills: Ability to prioritize tasks effectively within a team and work under tight deadlines.

  • Problem-Solving: Capability to analyze complex problems and identify optimal solutions.

  • Attention to Detail: High level of rigor and precision in all tasks.

What You'll Do (Responsibilities)

  • Perform routine billing and month-end close tasks across all Iron Mountain systems.

  • Ensure the completeness of monthly billing.

  • Ensure that billing processes and internal audit standards are followed.

  • Identify potential malfunctions and provide suggestions for improvement.

What We Offer (Benefits)
This role is located in Cluj, Romania.
Competitive compensation and benefits aligned with the experience.
Opportunities for continuous learning and professional growth.

Call to Action:
If you are a motivated, customer-focused individual ready to deliver world-class service, apply today to join the Iron Mountain team!

Category: Customer Support