Bilingual (English-Spanish) Field Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual...

To join our team as Senior Home Energy Advisor delivering residential home energy assessments and facilitating the completion of energy-retrofits for our customers primarily based in Jackson County, Oregon. CLEAResult seeks a candidate with technical and customer service skills to grow with our programs and community impacts. This position will be part of the program delivery team responsible for implementing innovative and equitable residential energy-efficiency programs on behalf of a client serving customers in Southern Oregon. 
 

The Senior Home Energy Advisor will be accountable for performing in-home energy assessments to document and prioritize customer and home needs, determining program qualification, and supporting project installations as needed. They will also support eligible customer lead generation through outreach activities and attending events as needed in the region. The ideal candidate will display a passion for accelerating the adoption of residential energy efficiency upgrades for customers experiencing lower-income, rural, and communities of color. 

*This is a remote position. Ideal candidates live in the Grants Pass or Medford Region.* 

Please note: Fluency in both English and Spanish and reliable transportation is required.

For this career opportunity, you’re a great fit if you can… 

• Conduct on-site home energy audits, and energy upgrade work quality assurance verifications for English and Spanish-speaking customers.
• Communicate with customers in English and Spanish via email, home energy reports, inbound and outbound calls addressing inquiries related to energy program participation.

• Support customers in navigating efficiency upgrade opportunities. 

• Act as local, on-site program and client representative, developing trusted relationships with customers. 
• Support a small group of qualified contractors installing eligible measures ensuring alignment with program eligibility requirements and installation specifications 

• Maintain strong ongoing communications with participating customers to assess their needs and to receive feedback on their experience with program participation. 

• Prepare deliverables for management and clients, report activity in the market and document interactions with stakeholders 

• Collect feedback from customers to inform strategic recommendations to our client. 
• Implement programs in a way that will help level-up our internal capacity to provide free energy upgrades and equity-focused services to clients in underserved communities. 

In this exciting career opportunity, you will have… 

• 4-8 years combined work experience with non-profit organizations, home inspections, energy efficiency upgrades, and/or other in-home customer work

• Thorough understanding of residential energy efficiency, building science, sales and technical principles, theories and concepts of HVAC equipment and weatherization best practices preferred 
• BPI (Building Performance Institute) Building Analyst Technician or higher certification preferred

• Team-oriented, hands-on, highly skilled, adaptive, and client-focused. 

• Strong writing and reporting skills 
• English and Spanish verbal and written communication skills

• Ability to work with minimal supervision and communicate progress of task completion. 

• Strong communication and interpersonal skills. 

• Ability to work under stress, interruptions, and tight deadlines. 

• Strong attention to detail and quality; organized and process-oriented. 

• Reliable transportation required. This position is based in Jackson County and includes frequent travel within a 90 mile radius. 

• Available to occasionally work evenings and a few weekends supporting events 

Compensation Range

$55,700.00 - $83,500.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult does not provide sponsorship of any kind. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.