Berklee Global Social Media Assistant

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.

• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

• Have a valid United States Social Security Number (SSN).

• Remain in “valid” Visa status as applicable.

• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

• Federal Work Study student may apply.

• In good disciplinary standing.

• Must be located in the U.S.

For complete program details, please go to our website: www.berklee.edu/se.

The Berklee Global (BG) Social Media Assistant will support the management of the Berklee Global social media accounts (@berkleeglobal and @berkleeespanol), including Instagram, Facebook, and LinkedIn. This person will utilize the Berklee Global brand guidelines to design posts, engage with followers, and ensure a consistent brand identity online. This role also provides office support for the Berklee Global team and serves as the front line/reception for the area as needed, and may also support general research projects, data entry, and other duties as assigned. This job gives students an opportunity to leverage social media knowledge in a professional setting, gain general office and administrative experience, and engage and connect with our dynamic global community.

Social Media Duties and Responsibilities (80%):

• Work with staff to develop social media plans and brainstorm content ideas

• Create social media content with guidance from the staff team

• Schedule social media posts, monitor engagement, and respond to comments & messages across all channels (Facebook, Instagram, LinkedIn, etc.)

• Capture and film video content, edit video for use across channels

• As assigned, collaboratively evolve social media goals for the department

• Engage with other creators' videos and content

• Post to and monitor Instagram stories and mentions to generate interest in upcoming events

Other Essential Duties and Responsibilities (20%):

• Monitor and process department email, mail, telephone, calendar, and other communications

• Maintain database systems under the direction of the department supervisors, ensuring accuracy of data

• Support the document filing systems (Google Drive and servers)

• Establish and maintain clear communication with coworkers to ensure that all projects are on task or completed and that office hours are covered

• Serve as the front line for the department, directing visitors and incoming communications (email, phone) to the appropriate area

• Work with supervisors on special projects as directed. These may include data reporting, research projects, and other assignments in close collaboration with staff.

Knowledge and Skills/Requirements:

• Must have experience with social media content creation and management, especially for Instagram and Facebook

• Must be fluent in both English and Spanish, with excellent verbal and written skills in both

• Well-versed in recording and editing videos, utilizing various social media apps

• Qualified candidates will have a basic understanding of best design practices and experience using graphic design tools, like Canva

• Qualified candidates will have experience that shows they have strong interpersonal skills, are motivated, are highly organized, attentive to detail, sensitive to confidential information, mature, and responsible

• Technology skills: strong working knowledge of social media applications (Facebook and Instagram), Microsoft Office, and Google Suite.

• Semester level 2-5

• GPA of 3.0 or higher

• Ideal candidates include transfer students from one of Berklee’s Global Partner (BGP) schools, students with at least 4 semesters of study remaining at Berklee, scholarship recipients, and/or students who have participated in Berklee global programs.

Application Requirements:

• Interested candidates must submit a resume to be considered for this role. A cover letter is not required but strongly recommended.

Reporting Structure:

• This student employee will report to the Berklee Global Project Manager and will work closely with all members of the Berklee Global and Global Programs and Partnerships teams.

Working Environment:

• This student employee will work in an office environment.

Salary Range: Student Worker 2, $16.97/hour

Hiring Manager: Daniel Fryburg