Benefits & Pension Analyst 12 Months Fixed Term Contract

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The Pension and Benefits team is a centre of expertise developing and delivering the MUFG Reward Strategy. The team is part of the Reward team which sits within the HR Division providing support and service to all employees across the business. MUFG’s Benefits Strategy aims to attract, motivate and retain high-performing individuals by endeavouring to deliver a competitive benefits package.

NUMBER OF DIRECT REPORTS

N/A

MAIN PURPOSE OF THE ROLE 
Provide support on Pension and Benefits matters to the business, HR function and Pension and Benefits team. Assist with delivering the agreed Pension and Benefits processes across the EMEA region in order to contribute to the creation of a successful high-performance culture. 

KEY RESPONSIBILITIES

• Work closely and collaboratively with AskHR and Payroll to ensure smooth running of the Pension and Benefits plans and improve processes where possible. 
• Additional duties as required to support the Benefits AVP, Benefits VP and Head of Benefits in various HR projects, providing Benefits input to business requirements and operational readiness, identifying opportunities to improve working practices
• Where needed, assist AVP with Monthly and Annual reports including but not limited to utilisation rates of benefits after the annual renewal, tracking and analysing trends of wellbeing data.
• Organise employee events and seminars with Pension and Benefit providers as well as Pension Trustee board meetings
• Providing support for the annual benefits renewal including but not limited to contract renewals, onboarding new providers, testing of benefits platform.
• First point of contact for any queries that are escalated by AskHR team 
• Completing monthly reconciliations between data from the benefits platform and the benefits data on the payroll platform. Working with Payroll to investigate and document any discrepancies.
• Support with drafting and issuing employee communications (emails, intranet pages, benefits platform, benefits fair, wellbeing events). 
• Manage invoices and track costs relating to benefit and pension expenses
•  Investigate issues with data feeds from Workday to Darwin, investigating and resolving issues, recommending changes to process where necessary and avoiding legislative breaches.
• Answer general queries and requests from Payroll. Including, where needed, clarification of monies coming into the business for employees on Group Income Protection 
• Work with vendors and procurement, to ensure contracts and infosec are aligned to ensure our contracts are fit for purpose and signed. Trouble shoot when things are not running to plan and find solutions
• Support and where appropriate manage the onboarding, setup and inclusion of new benefit offerings 
• Pension support for the four MUFG pension plans including but not limited to documenting and processing invoices and transfer of funds and balancing suspense accounts.
• Attend broker, supplier, benefits portal supplier and pension provider meetings where required with the AVP, VP and/or Head of Benefits 
• Maintaining Tier 0 information shared on the Intranet or other MUFG tools to ensure correct information available for clients. Performing an annual review and creating additional FAQs for further Tier 0 support.
• Responsible for the document management processes within Benefits Team, ensuring that all required documentation is filed/scanned accordingly to employee personnel records and archiving
• Providing specialist pension and benefits administrative support to team when required.
• Take a proactive lead on a transition project where agreed processes preformed in the UK would transition to an offshore entity, ensuring relevant processes are accurately documented, training is provided (to the receiving entity), and hyper-care is managed to full offboarding. 

WORK EXPERIENCE

• Preferred: previous HR Pension and Benefits experience in financial services
• Previous experience in process management and offshoring project work would be beneficial 

SKILLS AND EXPERIENCE
Functional / Technical Competencies:
Essential

• Excellent written, verbal and interpersonal communication skills, able to adapt style and tone to suit the audience. Ideally have experience in preparing centre of expertise communications.
• Excellent financial analytical skills to interpret and understand business performance
• Excellent problem-solving skills, working with different stakeholders and managing priorities.
• Strong influencing skills
• Experience scrutinizing and analysing people data to inform HR and business strategy 
• Experience in managing multiple projects, deadlines and stakeholders 
• Demonstrated ability to anticipate future trends/consequences and create innovative strategies.
• Demonstrates an ability to prioritise a challenging workload and act with urgency, delivering to multiple, sometimes tight, deadlines
• Excellent attention to detail and ability to maintain a professional manner in a busy environment

Education / Qualifications:
Preferred

• Degree level education or equivalent industry experience

PERSONAL REQUIREMENTS

• Excellent communication skills 
• Results driven, with a strong sense of accountability 
• A proactive, motivated approach
• Process orientated 
• The ability to operate with urgency and prioritise work accordingly 
• A structured and logical approach to work 
• Strong problem-solving skills 
• A creative and innovative approach to work 
• Excellent interpersonal skills 
• The ability to manage large workloads and tight deadlines 
• Excellent attention to detail and accuracy 
• A calm approach, with the ability to perform well in a pressurised environment 
• Strong numerical skills
• Excellent Microsoft Office skills
   

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.