Part-time, evening shift 2:30pm-10:30pm. 20 hours per week. Every other weekend and 4 Holidays a year on rotation, required. Hybrid remote available at manager discretion after 1 year in the department.
The Bed Coordinator will prioritize and coordinate patient flow activity, bed placement, and inter/intra-facility transfers for all St. Luke’s hospital campuses. Responsible to be the initial contact for all providers who wish to admit an elective, urgent, or emergent patient into a St. Luke’s hospital campus.
JOB DUTIES AND RESPONSIBILITIES:
Answers all calls into the call center in a timely fashion while demonstrating exceptional customer service and telephone etiquette, regardless of the intent of the caller.
Works efficiently out of Bed Planning and Transfer Center modules in the electronic medical records system, Epic.
Effectively utilizes medical appropriateness and clinical criteria for all urgent and emergent transfers/admissions including review of patient’s chart to determine treatment plan, medical history, reason for admission, and special considerations for patient placement.
Assigns beds for new patient admissions, including from the Emergency Department, Direct Admission, Operating Room, and other admissions as required.
Communicates an orderly transfer of information with each shift change.
Demonstrates proper procedure and knowledge of regulations for admissions and registration.
Facilitates bed cleaning and actively monitors beds for availability including written discharges
Coordinates placement of OR patients with PACU/ASC to minimize disruption to the OR schedule.
Communicates with Hospital Supervisor for intervention and escalation as needed.
Facilitates communication between referring and receiving physicians.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 8-12 hours per day, one hour at a time. Standing for up to 1 hour per day, one hour at a time. Walking up to 1 hour per day, one hour at a time. Stooping, squatting, crouching, kneeling, and reaching above shoulder level rarely. Never crawling or climbing. Hearing as it relates to normal conversation. Seeing as it relates to general and near vision.
EDUCATION:
High School Graduate or equivalent required. Healthcare certification preferred.
TRAINING AND EXPERIENCE:
Prior experience in hospital admissions preferred. Prior experience in Medical field/hospital setting preferred. Computer skills and telephone skills are required. Knowledge of medical terminology is required.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!