We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
JOB OVERVIEW:
Prepare and serve food and beverages to the guest and customers in a prompt and courteous manner while maintaining a high level of quality and consistency.
Job Description
DUTIES AND RESPONSIBILITIES:
- Greet guests pleasantly as they approach the pool bar and lobby bar; promote house drinks and utilize up-selling skills to maximize revenues.
- Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). Requisition all necessary supplies.
- Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
- Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
- Inspect pool and lobby bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform other duties as assigned.
Additional Job Information/Anticipated
Pay Range
Qualifications and Requirements:
- 2+ years of bartender experience required, preferably in a full service hotel setting.
- Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
- Must have Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Formal bartending training preferred.
- Excellent communication skills are needed for significant amount of time interacting with guests, other employees and vendors.
- Basic math skills are frequently used when handling cash and credit.
- Will be required to work Fridays/Saturdays/Sundays mid-shift at Pool Bar and two evening shifts at Lobby Bar, as well as some holidays.
- WORK AREA: Pool Bar, Lobby Bar, Lounge area, Kitchen and other F&B areas.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.