Banquet Captain

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About Four Seasons Hotels and Resorts

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.

About the Role:

The Banquet Captain is an essential member of the Food & Beverage Department. The Banquets team is dedicated to providing exceptional service to our guests, staying involved from start to finish to ensure flawless execution—so events can take place again the next day, or even the next hour! Our Banquet Captains are expected to provide food and beverage service to our guests. The team embodies all Four Seasons cultural values while maintaining established standards, with professionalism expected at all times. This role reports to the Director of Banquets and is overseen by the Director of Food & Beverage.

What you will do:

• Customer Service: Maintaining a welcoming and helpful environment for every guest

• Comprehension: Demonstrating thorough knowledge of food and beverage menu items, including preparation methods, and effectively communicating this information to guests

• Execution: Assisting with the planning and setup of event spaces

• Communication/Teamwork: Collaborating with team members, F&B teams and other departments to ensure guests are always taken care of

What you bring:

• Ability to work in a fast-paced environment while maintaining strong attention to detail.

• Capability to maintain a high level of physical mobility.

• Excellent communication and teamwork skills.

• Experience in the food and beverage or catering industries is a plus (luxury environment preferred)

Schedule & Hours:

• This is a full-time position

• The working hours will vary and may include days, afternoons, and evenings on weekdays and weekends

What we offer:

​Four Seasons believes in offering the best to the best when it comes to employee benefits! 

*Lucrative salary! 

*Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! 

*Time off plans starting at day of hire! 

*An opportunity to be a part of a cohesive team in an inclusive work environment! 

*Complimentary and discounted hotel stays around the world! 

*Wellbeing and mental health initiatives and focused company! 

*Embracement and promotion of diversity in our workplace! 

*Complimentary employee meals and beverages! 

*Tuition reimbursement! 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf