Fortitude Reinsurance Company Ltd. (Fortitude Re) is one of the world’s leading providers of legacy reinsurance solutions. They work with the world’s leading insurance companies to help them execute comprehensive, transformational solutions for legacy Life & Annuity and P&C lines. Fortitude Re manages a general account of approximately $111 billion across life, annuity, and property & casualty insurance products. The company takes a long-term view on growth and is proud to be backed by a consortium of sophisticated institutional investors led by The Carlyle Group and T&D Insurance Group. Incorporated under the laws of Bermuda on January 1, 2017, Fortitude Re’s roots in the insurance industry and the experience of their leadership go back many decades. Fortitude Re’s leadership team has an average industry tenure of over 20 years, and an impressive track record of successfully managing the most complex legacy liabilities. Their deep insurance experience and proprietary risk modeling capabilities allow them to structure bespoke transactions that benefit both insurance companies and their policyholders. Fortitude Re continues to strengthen its ability to pursue further growth and provide innovative solutions for the global insurance industry. Click here for more information about Fortitude Re.
The AVP IT Business Partner - Applications is responsible for supporting assigned business units by acting as the key liaison between IT and the business and leading the respective applications portfolio. This role focuses on business needs, ensuring effective communication between business and IT teams, and leading a team to deliver technology solutions that improve efficiency, productivity, and customer satisfaction. This role will also collaborate with business stakeholders to translate requirements into IT initiatives, track progress, and support adoption of new systems and processes. This role will be based in our Nashville, TN office on a hybrid basis.
What You Will Do:
Business Engagement & Support
- Serve as the primary IT liaison for assigned business units, building strong relationships with stakeholders.
- Understand business processes and day-to-day challenges to identify technology needs and improvement opportunities.
- Assist in the development of business requirements, user stories, and functional specifications for IT solutions.
- Facilitate regular touchpoints with business units to discuss IT service performance, upcoming initiatives, and pain points.
IT Leadership & Delivery
- Lead a small team of technologists to effectively manage, deliver and support an applications portfolio which is aligned to business needs and strategy.
- Partner with IT teams to ensure business requirements are clearly communicated, prioritized, and delivered effectively.
- Support project managers and technical teams during project execution to align outcomes with business expectations.
- Monitor IT service performance and escalate issues when service levels are not met.
- Help coordinate user acceptance testing, training, and deployment activities for new solutions.
- Effectively oversee and manage the relevant controls environment applicable to the applications portfolio.
Communication & Relationship Management
- Translate technical concepts into business-friendly language and ensure clear communication across stakeholders.
- Provide updates to business units on IT initiatives, status reports, and issue resolution.
- Advocate for business needs within IT while maintaining alignment with enterprise standards and governance.
Continuous Improvement & Value Delivery
- Gather feedback from users and business leaders to identify areas for process or service improvement.
- Partner with IT leadership to recommend and operationalize enhancements that increase efficiency, reduce manual work, or improve customer experience.
- Stay aware of IT capabilities and tools to proactively suggest solutions that meet evolving business needs.
What You Will Have:
- Bachelor’s degree in Information Technology, Business, or related field.
- 7+ years of experience in IT, business analysis, or IT service delivery.
- Familiarity with ITIL or IT service management frameworks.
- Strong understanding of business processes and ability to link them to technology solutions.
- Excellent communication and interpersonal skills with the ability to manage stakeholder expectations.
- Experience in requirements gathering, documentation, and supporting IT project delivery.
- Collaboration: Builds effective relationships with business users and IT colleagues.
- Problem-Solving: Analyzes issues, proposes solutions, and supports implementation.
- Communication: Effectively translates between technical and business perspectives.
- Customer Focus: Ensures IT services and solutions meet user needs and improve business outcomes.
- Adaptability: Comfortable working in a fast-paced environment with changing priorities.
#LI - Hybrid
The base salary range for this role is listed below and will be commensurate with candidate experience. Pay ranges for candidates may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
At Fortitude Re, our strength has always come from our people. Our success is deeply rooted in our ability to embrace the unique attributes, perspectives and experiences of every individual within our company. Fostering a culture of inclusion and belonging where everyone—regardless of background, race, religion, sexual orientation or gender identity—feels valued and respected is a foundation of our culture.
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Fortitude Re, please do not forward any resumes to Fortitude Re employees. Fortitude Re is not responsible for any fees related to unsolicited resumes.
Check us out on YouTube: About Fortitude Re (youtube.com)
