Job Description:
Role Title: AVP, iOS - Mobile Engineering Manager - Digital Servicing L11
Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview:
Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be
Role Summary/Purpose:
The AVP, iOS - Mobile Engineer Manager - Digital Servicing is a people management and technical leadership role responsible for managing iOS development teams within the DSE India Mobile organization. This role combines organizational leadership, people management, and technical strategy to ensure high-quality iOS application delivery across multiple agile teams. This leader manages team members directly, oversees hiring and onboarding, drives technical excellence, and ensures alignment with enterprise standards while fostering team growth and engagement in a cross-shore development environment.
Key Responsibilities:
Manage and lead multiple iOS development teams across various mobile applications and platforms
Provide direct people management including performance reviews, career development planning, and coaching
Drive hiring strategy and execution including candidate screening, technical interviews, and selection decisions
Oversee onboarding and offboarding processes for team members and consultants
Lead technical strategy and architecture decisions for iOS development across managed teams
Partner and collaborate with Software Engineers, Product Owners, Scrum Masters, UX designers, Application Architects and other stakeholders to design and deliver innovative, cutting-edge mobile applications
Ensure code quality standards, PR review processes, and technical best practices across all iOS teams
Foster team engagement through regular 1-1s, team syncs, and professional development initiatives
Manage vendor relationships and consultant/supplier coordination for iOS development
Drive technical community initiatives including iOS Community of Practice sessions
Ensure compliance with architecture, security, InfoSec, and accessibility standards
Coordinate with cross-functional leads on dependencies, technical strategy, and delivery alignment
Monitor and report on team metrics including velocity, quality, and operational excellence
Lead incident response and participate in on-call rotations for production support
Manage device inventory and asset management for iOS development teams
Conduct performance assessments and provide coaching for career growth
Drive adoption of new iOS technologies, frameworks, and development practices across teams
Collaborate with QE leads to ensure comprehensive test coverage and quality assurance
Required Skills/Knowledge:
Deep expertise in iOS development using Swift, SwiftUI, and UIKit; working knowledge of Objective-C and maintaining legacy codebases
Experience working with APIs, databases, and modern programming paradigms
Solid understanding of iOS fundamentals, networking, debugging, and memory management
Knowledge of iOS architecture patterns such as MVC, MVP, MVVM, Clean Architecture, and VIPER
Experience with asynchronous programming patterns
Strong understanding of Apple's Human Interface Guidelines and iOS UI/UX best practices
Experience with dependency management tools in iOS such as SPM, CocoaPods, and Carthage
Proven experience managing mobile development teams with direct reports
Strong understanding of Agile methodologies and SAFe principles
Experience with performance management, coaching, and career development
Knowledge of hiring processes, technical screening, and candidate evaluation
Understanding of mobile CI/CD pipelines and DevOps practices
Experience with mobile SDK development and distribution
Proficient knowledge of RESTful web services
Desired Skills/Knowledge:
Experience leading teams in cross-shore, distributed environments across time zones
Strong understanding of mobile industry trends including Android and mobile web
Experience with Bitrise, CloudBees/Jenkins, and mobile CI/CD automation platforms
Knowledge of certificate management, App Store submission processes, and release management
Familiarity with observability tools like New Relic, Splunk, and Cloudwatch
Experience with financial services applications and regulatory compliance requirements
Excellence in stakeholder management and communication with leadership and external partners
Ability to influence organizational strategy and drive technical initiatives across multiple teams
Strong conflict resolution and people management skills
Experience with supplier/vendor management and contractor coordination
Understanding of budget planning and resource allocation
Knowledge of accessibility compliance (AA standards) and security scanning processes
Experience with mobile architecture patterns and design principles
Ability to balance technical debt management with feature delivery priorities
Strong presentation and documentation skills for technical and non-technical audiences
Eligibility Criteria:
Bachelor’s Degree and 6+ years relevant experience in Information Technology, or in lieu of a degree 8+ years of relevant experience in information Technology.
Work Timings : 2PM TO 11 PM IST
This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony.
As directed by the management, you will be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in-person engagement activities such as business/ team meetings, trainings, and events.
For Internal Applicants
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, LPP)
L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
L09+ Employees can apply
Level / Grade : 11
Job Family Group:
Information Technology