AVP, Global Technology Centers & Hyderabad Tech Center Lead

Job Description

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

• Join a leadership role and have an enterprise-level impact with C-suite visibility. Shape the long-term strategic roadmap, lead flagship ~2,000-person Tech Center. Shape the long-term strategy, build capabilities, and drive talent and operational excellence for a critical global technology hub.

• Be in a position that combines end-to-end strategic and operational leadership—from technology, governance, risk, and compliance to site culture, inclusion, and external representation with government, industry, and D&I forums—creating a uniquely broad and influential leadership platform.

Our IT teams are trusted business partners, bringing ideas and innovative solutions that create new capabilities across the organization. We collaborate globally to provide services and tools that boost productivity and enable innovation.

Our Technology Centers are key to this work. They create spaces where teams come together to deliver digital solutions that support better outcomes for patients. As an integral part of our IT operating model, these globally distributed Tech Centers bring together colleagues from each IT division to drive our digital transformation and deliver strong business outcomes. Along with our other sites, they are essential to supporting our business and strategy.

Role Overview

 Reporting to the Executive Vice President, Chief Information and Digital Officer, as the AVP, Global Technology Centers & HYD Tech Center Lead, you will be responsible for shaping and executing the long-term strategic roadmap for our Global Technology Centers, with a special focus on launching and developing the Hyderabad Tech Center. You will be pivotal in driving operational excellence, talent development, and innovation across our technology footprint, ensuring alignment with enterprise goals and fostering an inclusive, high-performing culture.

What will you do in this role:

Strategic Leadership

• Develop and own the IT talent hiring roadmap, integrating strategies with the IT Leadership Team (ITLT).

• Lead collaborative planning to build technology capabilities that address strategic enterprise goals, sharing best practices across all Technology Centers.

• Establish strong working relationships with senior leaders, operations, and technology management to ensure active country council participation in all Tech Centers.

Hyderabad Tech Center Leadership:

• Serve as Managing Director of the Hyderabad Tech Center legal entity (approx. 2,000 employees), ensuring compliance with statutory obligations, workplace health and safety, anti-discrimination, and anti-corruption regulations.  Sign all vendor contracts, police reports, and official documents as required.

• Chair the local Incident Management Team, driving incident response and disaster recovery planning; participate in EHS and security committees.

• Represent the largest division on the India country council, making decisions on cross-country initiatives, benefits, facilities, and budgets.

• Engage with external stakeholders at business/government events, on social media, and in diversity and inclusion forums.

• Ensure robust compliance with all legal and regulatory requirements.

• Drive continuous improvement in disaster recovery, incident management, and workplace safety.

• Foster an inclusive, innovative, and collaborative environment within all Technology Centers.

What should you have:

• 20+ years as an information technology/information systems leader, preferably in biotech or pharmaceutical environments.
• Prior global experience in scaling organizations within a Tech Center or Global Capability Center (GCC) context.
• Demonstrated ability to collaborate and communicate effectively with executive and senior management, business leaders, and global colleagues.
• Proven experience developing and executing long- and short-term strategic IT plans, including financial analysis and operational implementation.
• Strong leadership and team development skills, with a track record of coaching and managing high-performing teams.

Culture & Values

We are committed to fostering an inclusive, innovative, and collaborative environment that empowers our teams to achieve their full potential and drive enterprise success.

Who we are: 

 We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world

 What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Required Skills:

Benefits Management, Biotechnology, Business Analysis, Business Process Improvements, Disaster Recovery Planning, Financial Analysis, Governance Management, ICT Strategy, Incident Management, IT Executive Management, IT Performance Management, IT Recruitments, Operational Excellence, Oral Communications, Program Management, Regulatory Compliance, SAS Language, Social Media, Stakeholder Relationship Management, Strategic Planning, Strategic Technology Planning, Team Management, Workforce Planning

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

03/19/2026

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