Job Description
The Associate Vice President, Resiliency Center serves as the enterprise nerve center for security, crisis response, and enterprise risk management, with executive accountability for the performance, strategic direction, and enterprise-wide impact of our company's Resiliency Center. This includes direct oversight of the Global Security Operations Center (GSOC) which includes the Global Watch Desk, Enterprise Risk Management, and Global Operations Center.
Through the GSOC, the role delivers 24/7 global situational awareness, intelligence fusion, and command-and-control capabilities, enabling rapid detection, assessment, and response to security threats, geopolitical events, operational disruptions, and emerging enterprise risks that could impact our company's people, assets, operations, reputation, and continuity of business.
This role operates in an environment where decisions must be made in real time to mitigate risk and protect the enterprise. The Associate Vice President (AVP) is empowered to activate crisis governance, direct global security and resilience resources, and authorize protective and continuity actions without routine escalation, recognizing that delays can materially increase operational, regulatory, reputational, and financial exposure.
The position leads global teams, operating budgets, and enabling technologies that underpin GSOC operations, threat intelligence, and enterprise resilience while setting strategy, standards, and governance for security and risk management across the company.
The role partners closely with the executive leadership team and senior leaders across Global Security, IT, Manufacturing, Supply Chain, R&D, Legal, Compliance, HR, and Communications to anticipate, assess, and mitigate complex, interconnected risks. Decisions made by this role carry enterprise-wide implications, including executive safety, regulatory posture, operational continuity, crisis outcomes, and shareholder confidence.
Primary Responsibilities:
Strategic Leadership and Enterprise Oversight
Define and execute the enterprise resiliency and security strategy aligned with our company's global business objectives, risk appetite, and regulatory obligations.
Establish and enforce governance frameworks for crisis management, business continuity, and enterprise risk management across all regions, ensuring consistency, accountability, and executive visibility.
Serve as the executive authority for enterprise response to geopolitical, operational, environmental, and people-related disruptions, with direct command responsibility during high-impact events.
Set strategic direction for the Global Security Operations Center (GSOC) as a core enterprise capability supporting real-time risk awareness and decision-making.
Operational Management
Lead 24/7 global operations through the GSOC, Global Watch Desk, and Global Operations Centers, delivering continuous situational awareness, threat monitoring, and executive decision support.
Oversee global crisis response and escalation protocols, including activation of crisis governance, coordination with senior leadership, and orchestration of cross-functional response actions during enterprise-impacting incidents.
Direct the integration and operation of intelligence, analytics, and technology platforms that enable threat detection, intelligence fusion, incident management, and real-time response coordination.
Ensure GSOC readiness through defined playbooks, staffing models, escalation thresholds, and performance metrics.
Leadership, Communication, and Influence
Lead and develop multiple teams of senior managers across security operations, risk, intelligence, and crisis management disciplines.
Communicate with a high degree of discretion, clarity, and credibility at the executive leadership and Board level, particularly during crisis situations.
Build and sustain trusted partnerships with internal stakeholders and external industry, commercial, intelligence, and government partners to enhance information sharing and response coordination.
Innovation and Continuous Improvement
Lead the development of new and innovative solutions in areas with limited precedent, including advanced analytics, automation, threat intelligence integration, and next-generation GSOC operating models.
Drive continuous improvement through exercises, simulations, after-action reviews, and benchmarking to ensure our company remains differentiated in resilience and security maturity compared to industry peers.
Education:
Bachelor’s degree required
Master’s degree in Security Studies, International Relations, Emergency Management, Business Administration, or related field preferred
15+ years of progressive leadership experience in global security operations, crisis management, intelligence, or enterprise risk disciplines, preferably within multinational organizations. A combination of Government and Private Sector experience is preferred.
Demonstrated experience leading large, multi-site or enterprise-level security programs, including development and oversight of global strategies and operational frameworks.
Proven ability to manage complex, sensitive investigations across domestic and international environments.
Experience developing and executing crisis management plans, drills, and enterprise incident response protocols.
Hands-on expertise overseeing GSOC functions, emergency notification systems, triage processes, and security tools.
Demonstrated experience partnering with senior executives to align risk mitigation strategies with business priorities.
Proven capability to communicate with clarity and credibility during crisis environments, including briefing senior leaders and stakeholders.
Experience managing multi-million‑dollar budgets and complex vendor ecosystems.
Advanced training or certifications in crisis management, intelligence, risk management, cybersecurity, or physical security (e.g., CPP, CISSP, CBCP, CRM) highly desirable.
Demonstrated expertise in global risk intelligence, enterprise resilience, crisis leadership, and security operations.
Proven ability to operate effectively under pressure and lead through ambiguity during high-impact events.
Exceptional communication skills, including executive briefings, cross-functional influence, and board-level reporting.
Strong understanding of global regulatory environments, compliance frameworks, and geopolitical risk factors.
Technical proficiency with security operations platforms, analytics tools, and emergency notification systems.
Ability to build, inspire, and develop global teams while shaping enterprise culture in resilience and security.
Required Skills:
Business Administration, Business Administration, Business Continuity, Compliance Frameworks, Conflict Resolution, Counterintelligence Investigations, Crisis Management, Crisis Management Planning, Cybersecurity, Detail-Oriented, Emergency Notification Systems, Enterprise Risk Management (ERM), Executive Protection, Financial Acumen, Forensic Investigations, Global Team Collaboration, Insider Threat Mitigation, Negotiation, Operational Resilience, People Leadership, Physical Security, Professional Integrity, Risk Mitigation Strategies, Staffing Models, Strategic Leadership {+ 2 more}Preferred Skills:
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U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
The salary range for this role is
$231,900.00 - $365,000.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
DomesticVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
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n/aJob Posting End Date:
05/1/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.