We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
- Manage the controls monitoring process and oversee all post trade, pre trade, trade surveillance and dealing controls activities.
- Review, investigate, and resolve daily alerts generated by the MAST (Market Abuse Surveillance Tool) across all in-scope asset classes (Equities, Fixed Income, FX).Project management and Oversight.
- Perform investigations on alerts related to Insider Trading, Internal Front Running, NAV Manipulation, Wash Trading & Cross Product Wash Trading and Ramping.
- Complete Level 1 and Level 3 reviews, documenting rationale, analysis, and supporting evidence.
- Escalate alerts to Market Conduct team where suspicion of market abuse exists.
- Drive strategic initiatives to enhance compliance systems and processes.
- Stakeholder Engagement: Collaborate with internal and external stakeholders, ensuring comprehensive coverage of client and regulatory compliance issues
- Serve as the primary point of contact for audits, escalations, and senior stakeholders.
- Process Improvement & Risk Mitigation
- Ensure commentary, evidence, and audit trail are complete and compliant with internal standards.
- Support resolution of high alert volumes by adjusting sampling approach when required
- Participate in annual review of system thresholds, metrics, and instruments with Market Conduct
- Support preparation of updates for ERC approval.
- Identify system enhancements or configuration issues and raise with relevant technology or vendor teams.
- Prepare monthly operational Trade Surveillance Reports for First Line Risk & Control (FLRC) Forum
- Should be well versed with prevailing UK Regulations like – UCITS/ 1940 Act/ MAR - Market Abuse Regulation/ ISDA/ FCA Conduct rules
- Able to provide a four-eye check on all BAU activities.
- Excellent technical knowledge on SQL/ BQL language
- Asset management domain knowledge on Trade cycle of Equities, Fixed Income, Derivative, FoF, Structure products, Multi-Asset products
- Identify and manage risks and ensure that adequate control processes exist and operate effectively.
- Conduct training of relevant staff including Front Office and Investment Compliance staff;
- Liaising and working with BlackRock Solutions (BRS) on Aladdin issues and requirements; maintaining the coding approvers table
- Provide support to the Fund Managers on queries relating to pre and post trade rules and exceptions.
- Identify and manage risks and ensure that adequate control processes exist and operate effectively.
- Conduct training of relevant staff including Front Office and Investment Compliance staff;
- Offer comprehensive support to Fund Managers by addressing queries related to pre-trade and post-trade rules and exceptions, ensuring clarity and compliance in trading activities.
Additional Responsibilities :
- Prepare governance decks and multiple MIs
- Investigation of real-time pre trade and daily violations generated to mitigate risk and ascertain the reason for any breaches / exceptions.
- Conduct interviews / discussions with senior business stakeholders and desk heads to gather understanding of control framework and supervisory activities performed by them
- Communication with the relevant business areas for breach resolution and breach logging.
- Has the ability to effectively handle a fast paced environment and successfully meet established deadline requirements
- Support the LOB RCSA Affirmation process and related feeder/governance meetings
- Develop business cases to influence process owners, control owners, business sponsors, and key risk partners on the need for additional or improved controls to mitigate risk; Work with the business and support teams to provide operational risk expertise and consulting for projects and platform initiatives, taking into account impacts to risk & control framework
- Monitor and evaluate emerging risks, operational trends, and external events for potential impact to the control environment in context of RCSA
- Ability to research and resolve issues independently while working across teams to acquire information
- Investigate temporary exemptions and special exemptions. Maintain, report and review the exemptions register on a monthly basis.
- Support breach reporting and production of MI reporting to key stakeholders and committees
- Liaising and working with BlackRock Solutions (BRS) on Aladdin issues and requirements
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.