AVP, Business Development MSO

The AVP, Business Development MSO is a commercial leader accountable for sourcing, qualifying, and securing new EBITDA opportunities across the MSO-Broadband ecosystem, including mobile, broadband, WiFi, and cable services. Under the direction of the Head of Business Development MSO, this role is responsible for building and converting a strategic pipeline of MSO partnerships, identifying high-value targets, shaping winning value propositions, and driving opportunities through negotiation, contracting, and close to deliver sustainable EBITDA growth.

This is a business development leadership role focused on securing complex, multi-year partnership agreements.  They will have the opportunity to lead the commercial process from first meeting through signed contract for assigned opportunities, aligning internal stakeholders and structuring deals that create long-term value for both the client and Assurant.  

What will be my duties and responsibilities in this job?

MSO Growth & New Client Acquisition

• Relentlessly hunt for and win new MSO partnership opportunities by proactively identifying white space and uncovering unmet needs, then co-creating win-win solutions that deliver measurable value for clients and sustainable growth for Assurant across mobile, broadband, WiFi, and cable.
• Own and drive the full deal lifecycle of assigned opportunities with a closer’s mindset, prospecting, funnel management, discovery, qualification, solution shaping, negotiation, contracting, and close.
• Build, inspect, and continuously improve a high-velocity MSO pipeline creating net-new opportunities, advancing stages, and forecasting accurately using Salesforce and performance dashboards grounded in integrity, transparency, and a clear articulation of mutual value for clients and Assurant.
• Establish a disciplined “hunter” operating rhythm (target lists, outreach cadence, meeting goals, and follow-up rigor) to consistently generate qualified opportunities and new EBITDA pathways.
• This is not a transactional sales role; success depends on originating and developing new strategic opportunities.

Client Expansion & Relationship Deepening

• Create and capture expansion opportunities within existing MSOs by identifying whitespace across products, divisions, and customer journeys, then aligning on shared objectives and outcomes that improve the MSO customer experience while delivering profitable growth for both the client and Assurant.
• Develop executive-level sponsorship and influence decision makers to win internal alignment, secure approvals, and accelerate deal progression positioning Assurant as the preferred long-term strategic partner.
• Lead and close MSO commercial negotiations (new, renewal, and expansion), structuring clear, fair, and compliant agreements that balance client outcomes with Assurant profitability—building trust, enabling scalable execution, and supporting durable, long-term partnerships in collaboration with Legal and Finance.

Solution Leadership & Cross Functional Orchestration

• Lead cross-functional teams to co-create differentiated, winnable solutions that address client priorities and elevate end-customer outcomes, translating needs into actionable requirements and integrating Assurant capabilities into MSO customer journeys in a way that drives shared value.
• Drive internal alignment and remove barriers so solutions are executable, scalable, and positioned to win, accelerating time-to-contract and time-to-launch while aligning to Assurant’s five-year strategy and MSO growth roadmap.

Enterprise Growth & “Connect the Dots”

• Originate cross-portfolio growth by connecting Assurant capabilities across divisions to create new MSO use cases, new revenue streams, and incremental EBITDA opportunities.
• Lead cross-functional business development forums that improve hunting effectiveness, opportunity qualification, and funnel conversion—sharing best practices that increase pipeline velocity and win rates.
• Bring a disciplined value-creation and P&L mindset to every pursuit—evaluating client impact, economics, tradeoffs, and risk with integrity to prioritize the right opportunities and win sustainably for both partners.

Financial Responsibility

• Accountable for driving MSO revenue and EBITDA growth through new client acquisition, expansion of existing MSO relationships, and delivery of new products and services.
• Leads commercial structuring, pricing strategy, and contract negotiations for MSO opportunities in partnership with Finance, Legal, Product, and Operations.
• Manages and influences business development–related budgets.

Leadership & Talent Development

• Lead, mentor, and inspire BD talent and matrixed teams, reinforcing a hunter/closer culture with a high bar for accountability, pipeline creation, and disciplined execution.
• Model Assurant’s values and represent the brand with credibility and consistency across Assurant and the MSO-Broadband ecosystem.

What are the requirements needed for this position?

Experience & Background:

• 15+ years of progressive business development or strategic partnerships experience.
• Direct experience required, in MSO, mobile, or broadband services.
• Demonstrated success as a hunter—originating, negotiating, and closing complex, multi‑year commercial deals.
• Proven experience leading cross-functional teams to design and deliver client specific solutions.
• Deep experience in complex contracting, deal structuring, and negotiation, including financial, legal, and operational dimensions with fortune 500 companies.
• MBA preferred.
• Ideal candidates will be in the Philadelphia, Denver, Miami or Atlanta areas.
• Ability to travel at least 50% of the time.

Core Competencies:

• Strategic growth mindset with the ability to connect client needs to enterprise capabilities.
• Advanced commercial and financial acumen, including P&L ownership.
• Executive level communication and influence with C-suite and senior leaders.
• Strong solution orientation—able to go beyond selling to building and delivering.
• High energy, hungry, dynamic, and resilient, with a bias toward action and results.
• Ability to operate effectively in ambiguity and drive outcomes across matrixed organizations.
• Ability to rapidly synthesize complex client, market, and enterprise inputs into a clear growth narrative that resonates with clients and aligns internal teams around a shared vision.
• Demonstrated skill in leading outcomes across highly matrixed organizations by aligning stakeholders, resolving tradeoffs, and driving decisions without direct control.
• Strong instinct for prioritizing the right opportunities, structuring pragmatic solutions, and making sound tradeoffs in fastmoving, high stakes deal environments with incomplete information.

What Success Looks Like in This Role for MSO-Broadband:

• New logos acquired and expanded.
• Measurable EBITDA growth aligned to financial targets.
• Expanded footprint across divisions and product lines.
• Strong client satisfaction and executive level trust.
• Repeatable, scalable solutions launched through cross functional execution.
• Internal institutional knowledge, high-engagement, and trust.

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Pay Range:

$144,700.00 - $241,600.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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