🪐 Discover our galaxy
Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 900,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
- A diverse team of 600 Malters across 6 European countries
- A culture that champions equality (50% of our Comex are women) and inclusive growth
- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
- A mission to give everyone the freedom to work differently
Ready to help shape the future of work? Your next chapter starts here! 🪐
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.
Explore your future career 🔭
As part of the Operations Division, you will join the Customer Care team. In this role, you will be the bridge between operational challenges and technical solutions, driving efficiency through innovation.
Your mission is to leverage AI and automation expertise to implement and optimize existing tools, significantly improving operational efficiency and service excellence, while building and maintaining the team's knowledge documentation ecosystem.