We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Responsibilities
1. Troubleshooting, diagnosis, and short-term resolution of issues that negatively affect pharmacy automation performance. This helps maintain a “Steady State” level of pharmacy productivity.
2. Development/Implementation of long-term solutions for ongoing automation Issues, via the use of our Engineering Change Control Process (ECCR). This helps drive incremental improvements to the process, which raise the “Steady State” level of pharmacy productivity over time.
3. Provide guidance, oversight, and implementation support for new vendor-provided automation projects. This helps drive transformational changes to the process, which raise the “Steady State” level of pharmacy productivity above and beyond what can be achieved through smaller, incremental improvements.
4. Create documentation (e.g. Manuals, SOPs, Test Plans, Training Guides, etc.) to help support the ongoing knowledge/maintenance of the automation equipment amongst the support staff (e.g. engineers, technicians, operators, etc.).
5. Provide training on new automation equipment and new features on existing automation equipment to pharmacy personnel, including technicians, equipment operators, and management.
Required Skills
Experience maintaining/troubleshooting material handling systems, particularly in a pharmacy setting.
Ability to identify/develop engineering solutions to repetitive failures and other problems that adversely affect pharmacy operations. These may include capacity, quality, cost, or regulatory compliance issues.
Ability to work with engineering and operations management to analyze automation-driven systems, including:
Equipment Availability
Equipment Performance
Equipment Quality
Overall Equipment Effectiveness (OEE)
Other parameters that define operating conditions, reliability, and cost of assets
Ability to analyze engineering-design concepts and proposals for new automation equipment, processes, utilities, facilities, controls, and safety/security systems.
Ability to review supplier documentation and drawings, proposing design modifications to improve performance within cost and scheduling constraints.
Ability to develop criteria for and evaluation of equipment and suppliers. Develop acceptance tests and inspection criteria.
Willingness to observe and/or conduct tests at supplier and pharmacy locations to evaluate equipment construction, installation, and behavior vs. requirements.
Willingness to participate in a collaborative vendor evaluation/selection process for new automation equipment/processes.
Willingness to train staff on new automation equipment and new features on existing automation equipment.
Essential Functions
Regular and predictable attendance.
Program/troubleshoot Programmable Logic Controller (PLC) applications, with a focus on the Allen-Bradley line of PLC products.
Work off-hours in “all hands-on deck” situations when there’s a significant outage at the site, participating remotely initially, but traveling to the site if necessary. This should be a rare occurrence, but essential to keep business operations functioning.
Ability to travel up to 10% of the time for meetings, design reviews, project implementations, etc. with internal stakeholders and external vendors.
Proficient with Microsoft Office/365 suite of software products.
Physical Requirements
Standing up to 8 hours/day
Work Environment
Work in a climate-controlled, smoke-free internal environment.
Work to be performed regularly in a CVS Health location / not a work-from-home position.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/03/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.