AAA

Auto Repair Center Administrative Support

Davis, CA Full time

Come Join Us!

  • 11 Paid Holidays

  • Up to 17 days PTO first year - start earning day one, 22 days off in year two

  • No work on Sundays - Facility Closed

  • Best in Class Benefits – Medical, Dental, Vision, wellness program and more!

  • 401K Matching $1 to $1 up to 6% annually

  • Tuition reimbursement for ASE Certifications

  • State of the art equipment and facilities with consistent car count

  • A free AAA Membership and numerous employee discounts

  • Trusted Brand for over 120 years with 60 Million+ members in North America

.

Responsibilities:

  • Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental or company vehicle

  • Performs needed clerical or administrative  duties to support accurate record keeping and secure storage of documents within the location ,Receive parts and process returns

  • Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available

  • Answer phones when necessary

  • Assist with invoicing and processing payments when necessary

  • Other duties as assigned by manager

  • Note: May require travel to different locations on an as needed basis

Knowledge/Skills/Abilities

  • Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity

  • Effective organization, interpersonal and negotiation skills

  • Ability to work scheduled hours as necessitated by business need

  • Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email

  • Member service focus

Education & Experience/ Licenses & Certifications

  • High School diploma or equivalent certification (GED)

  • Two years’ experience in retail/sales/service industry required

  • Valid driver license and acceptable driving record

Work Environment/Physical Requirements

  • Ability to lift and or carry up to 40lbs

  • Sitting, standing, bending, kneeling, pushing, reaching, lifting

-