Audio Visual/Video Teleconferencing (AV/VTC)

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Computer Servers, Network Engineering, Video Services, Video Teleconferencing Systems

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Audio Visual/Video Teleconferencing (AV/VTC)

GDIT has an exciting opportunity to support the Security Assistance Group – Ukraine (SAG-U) as a member of our Enterprise Mission Information Technology Services (EMITS) program supporting U.S. Army Europe and Africa’s (USAREUR-AF) mission in Wiesbaden, Germany.

The Audio Visual/Video Teleconferencing (AV/VTC) Technician provides operational support for all classified and unclassified VTC systems and conference room technologies across the SAG-U headquarters and subordinate mission facilities. As a member of the J6 Operations Division (J63), this role is critical to enabling command-and-control communications and mission partner coordination.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Senior AV/VTC Engineer at GDIT, you will ensure the readiness and performance of systems that support executive-level briefings, secure conferences, and coalition collaboration. Your primary focus will be managing the complex video distribution and control systems for the command’s operations center data wall, directly impacting situational awareness and decision-making across the theater.

HOW YOU WILL MAKE AN IMPACT

• Operate and maintain the operations center’s large-scale data wall, including managing the complex backend video matrix switchers, processors, and control systems (e.g., Extron Quantum, XTP Systems).

• Configure and manage video signal routing, windowing layouts, and source scaling for the data wall to support dynamic briefing and operational requirements.

• Troubleshoot advanced AV signal flow issues, including EDID, HDCP, and signal degradation problems within the video distribution system.

• Program and update user interfaces on AV control systems (e.g., Extron TouchLink Pro, Crestron touch panels) to ensure intuitive operation for end-users.

• Provide hands-on setup, operation, and user support for scheduled VTC events, including secure (SVTC) sessions with higher commands.

• Maintain and troubleshoot AV/VTC equipment, including CODECs, control panels, microphones, and monitors.

• Coordinate with NEC, DISA, and mission partners to schedule and establish multi-site calls.

• Maintain documentation, SOPs, and configuration baselines for all AV systems, with a focus on the operations center and data wall.

WHAT YOU’LL NEED TO SUCCEED

• Education: High School Diploma/GED with 5 years of experience, Associate’s with 3 years, or Bachelor’s with 1 year of experience in AV or IT support

• Experience: 2+ years supporting DoD or enterprise AV/VTC systems in secure environments

• Technical Skills: Advanced proficiency with AV control and video processing systems (Extron and/or Crestron are mandatory). Hands-on experience with video matrix switchers, signal extenders, and scalers (e.g., Extron XTP, Crestron DM). Understanding of advanced audiovisual concepts, including signal flow, video standards (HDMI, DisplayPort), EDID, and HDCP management.   Proficiency with standard VTC components (Cisco) and protocols SIP/H.323). Familiarity with DISA Global Video Services (GVS).

• Clearance: Active DoD Secret clearance required

• Citizenship: U.S. Citizenship required

• ROLE REQUIREMENTS: Ability to support early morning or after-hours conferences on a rotating schedule. Strong customer service and communication skills. Organized, detail-oriented, and proactive in addressing system issues. Capable of working independently and in coordination with communications and cybersecurity teams

• CERTIFICATIONS Required: IAT Level II (e.g. Security+ CE) Preferred: Crestron or Extron certifications

PREFERRED QUALIFICATIONS

• Experience supporting secure (SVTC) operations in DoD or Army settings

• Knowledge of VTC scheduling tools and endpoint management software

• Familiarity with coalition network integration for multinational conferencing

• Ability to write or maintain technical SOPs and quick-reference user guides

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

#DefenseOCONUS

#GDITRecruiting

#GDITArmy

The likely salary range for this position is $107,744 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

DEU Wiesbaden - Wiesbaden Army Airfield (APC180)

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans