Audio Visual Technician – Technology, Innovation & Data Department

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

At Four Seasons Resort Sharm El Sheikh, we are committed to delivering exceptional experiences for our guests and providing our employees with the same level of care. Ranked among FORTUNE Magazine’s 100 Best Companies to Work For since 1998, Four Seasons offers a culture built on mutual respect, collaboration, and a dedication to excellence.

About the role
The Audio Visual Technician is responsible for supporting all AV and low-voltage operations across the resort, ensuring flawless technical service for events, guest rooms, and public spaces. This role involves installing, operating, and maintaining AV systems, cabling infrastructure, and technologies such as Triple Play systems and CCTV, while adhering to Four Seasons’ standards of quality and reliability.

What you will do

• AV Setup & Operation: Install and operate AV equipment for banquet halls, meeting rooms, outdoor venues, guest rooms, and public areas.
• Triple Play & Guest Room Technology: Assist with installation, configuration, and maintenance of IPTV, high-speed internet, and telephony systems.
• CCTV & Low-Voltage Systems: Support installation and maintenance of CCTV systems and other low-voltage systems such as access control and public address.
• Cabling & Passive Infrastructure: Install and maintain structured cabling for AV and low-voltage systems, including coaxial and IP cabling.
• Perform cable terminations (fiber, copper, coaxial) and ensure proper labeling and documentation.
• Inspect and maintain passive components such as patch panels, racks, conduits, and cable trays.
• Technical Support: Operate, maintain, and troubleshoot AV systems including sound, lighting, projection, video conferencing, IPTV, and low-voltage systems.
• Event Support: Provide professional, unobtrusive AV assistance during events and respond promptly to guest requests.
• Preventive Maintenance: Conduct regular inspections of AV, cabling, CCTV, and guest room technology infrastructure to ensure readiness.
• Compliance & Safety: Follow electrical and low-voltage standards and resort safety protocols.

Work Environment & Conditions

Includes outdoor setups and high-pressure event timelines.

Physical demands beyond lifting, such as climbing ladders and working at heights.

Handling passive and technology asset moves may be required.

What you bring

• Minimum 2–3 years of AV and low-voltage experience in luxury hospitality or large-scale resort operations.
• Strong knowledge of AV systems, Triple Play technology, CCTV systems, structured cabling, terminations, and passive network components.
• Knowledge of passive network basics required.
• Excellent interpersonal and communication skills.
• Ability to lift up to 60 lbs and work flexible hours, including weekends and holidays.
• Degree or certification in Audio/Visual or related field preferred.
• Certifications such as CTS (Certified Technology Specialist), Low Voltage Electrical Certification, and Fiber Optic Technician Certification are assets.
• Proficiency in English; Arabic is an asset.
• Right to work in Egypt.  
• Expertise in sound, lighting, video systems, coaxial and IP cabling standards (TIA/EIA), and low-voltage systems.
• Ability to make quick, informed decisions under pressure.
• Strong problem-solving and adaptability.
• Familiarity with event management software and basic IT systems.

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•   Employee Discount for stays at any Four Seasons worldwide
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals
 

Schedule & Hours:

•    Full Time (8hrs)