Audio Visual (AV) Specialist

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Audiovisual Technology, Emerging Technologies, Software Updates, System Administration, Technical Knowledge

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Overview:
The Audio Visual Specialist will contribute by configuring, operating, maintaining, and troubleshooting AV/VTC systems for live events, MS Teams meetings, and other communication needs. This role requires excellent communication, organizational, and technical skills to ensure seamless event execution and customer satisfaction.

Key Responsibilities:

• Responsible for supporting the design and implementation of AV solutions for organizational needs, evaluating new technologies, and providing recommendations to leadership to enhance infrastructure.
• Research and recommend emerging AV technologies to enhance operational capabilities and align with organizational objectives.
• Exercise independent judgment to create strategies ensuring the seamless execution of high-profile AV events and VTCs.
• Set up, operate, troubleshoot, and maintain AV/VTC equipment for conferences, live events, and virtual meetings (e.g., MS Teams).
• Collaborate with clients to identify AV requirements and deliver tailored solutions.
• Utilize Outlook calendar and ticketing systems to manage and resolve support requests effectively.
• Provide technical support, user training, and documentation for AV equipment and processes.
• Monitor ticket queues, create and update tickets, ensure timely resolution, and escalate issues when necessary.
• Develop and document organizational policies and frameworks for AV systems and technology usage, ensuring compliance with operational guidelines. Maintain and document procedures, as-built diagrams, SOPs, and job aides for AV/VTC systems.
• Deliver top-tier customer service through professionalism, clear communication, and technical expertise.
• Participate in team meetings, training sessions, and brainstorming opportunities.
• Assist with special projects and after-hours support when needed.

Qualifications:

Education:

• AA/AS degree required, BA/BS preferred.

Experience:

• 3+ years of experience managing conference rooms and AV systems (preferably in Government/Military environments).
• Experience collaborating with VIPs and high-ranking professionals.

Technical Skills:

• Proficiency in Microsoft Office suite, Outlook, SharePoint, and Adobe Acrobat.
• Experience with VTC endpoints, conference room management, and AV system technologies.
• Photography, videography, and post-production experience preferred.

Certifications:

• Active/Current CompTIA Security+ ce certification preferred.

Security Clearance:

• Active SECRET clearance required.

Skills and Abilities:

• Strong organizational and communication skills (written and verbal).
• Effective multitasking and prioritization. Adaptability under time constraints.
• Build trust and credibility with clients and team members.
• Able to identify improvements to enhance customer satisfaction.
• Commitment to punctuality and reliability, with the ability to learn quickly and upgrade certifications as needed.

Work Environment:

• Location: TARC, Arlington, VA; Full-time onsite.
• Shift: Monday – Friday; Exact hours to be discussed during the interview.
• Travel: Availability to travel less than 10%; most team members do not travel.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home ***remove if ineligible***
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $70,658 - $0. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Arlington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans