Audience Team Coordinator, CNN Digital Products & Services

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

To see what it’s like to work at CNN, follow @WBDLife on Instagram and X!

Audience Team Coordinator, CNN Digital Products & Services

We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. We are in the midst of rapid transformation and need our next generation of innovators, makers, and dreamers who will lead and drive our growth. We aim to make the world a better, more connected place.

Your New Role…

The Audience Team Coordinator plays a critical role in the day-to-day operations of CNN’s Audience organization — ensuring seamless scheduling, coordination, and communication across a 24/7 global publishing environment. This role supports multiple Audience teams, including Homepage Programming, Off-platform, Newsletters, and Content Experience, helping maintain the operational foundation that powers CNN’s digital presence. 

Your Role Accountabilities…

• Manage and maintain shift scheduling systems for all Audience teams to ensure appropriate staffing across time zones and publishing platforms.
• Coordinate time-off requests, shift swaps, and coverage needs to support continuous operations.
• Communicate schedule updates, changes, and priorities promptly to team leads, deputies, and other stakeholders.
• Develop and maintain clear, consistent calendars and trackers to align coverage as well as communication and ensure transparency across teams.
• Manage Audience team distribution lists and maintain accurate membership to support smooth communication.
• Support weekly, monthly and quarterly communications touchpoints across teams and channels.
• Assist in aligning cross-functional roadmaps, including product roadmap milestones with the Audience team calendar.
• Support operational consistency and efficiency through additional administrative and cross-team coordination tasks as needed. 

Qualifications & Experience… 

• Highly organized and detail-oriented, with strong time-management and multitasking skills.
• Effective communicator who can collaborate across editorial, product, and operations teams. Superb visual communications and presentation skills are a bonus.
• Comfortable navigating dynamic, fast-paced news environments with 24/7 global coverage needs.
• Proactive problem solver who anticipates scheduling challenges and addresses them before they impact operations. 

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $51,106.00 - $94,910.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.