Department of Transportation

ATCS, Staff Support Specialist,(MSS-1, Level 7), AT-2152-GI

White Plains, New York Full time

ATCS, Staff Support Specialist,(MSS-1, Level 7), AT-2152-GI

Department: Department of Transportation

Location(s): White Plains, New York

Salary Range: $116914 - $157832 Per Year

Job Summary: Serves as a Staff Support Specialist (MSS-1) at Terminal Facilities and Terminal Services.

Major Duties:

  • Serves as a Staff Support Specialist (MSS-1) at Terminal facilities and Terminal services. Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required. Performs daily functions of maintaining and or improving operational material and or resources within the assigned areas of specialty. Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations, evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support provided.

Qualifications: ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT IN ORDER TO BE CONSIDERED. Candidates must show Specialized Experience, which is defined as: 1) Must have held an FAA 2152-FG-14 or above, regional or headquarters position for a least one year (52 weeks) OR 2) Must have been facility rated or area certified for at least one year (52 weeks) at an ATS facility; NOTE: An employee who has been facility rated or area certified for at least one year (52 weeks) in an ATS facility that is upgraded, is considered to meet the qualification requirements of the upgraded positions, since the employee has been performing the higher-graded work; OR 3) Must have held an MSS position for at least one year(52 weeks) in an ATS facility; NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application.

How to Apply: Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Application Deadline: 2026-04-03