Associate Technical Analyst

Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

MillerKnoll Job Description – Global Endpoint Solutions
 

Role

Associate Technical Analyst – Endpoint Solutions: Asset

Career Framework Level

IP1

Salary Range

Salary Target

$67,000.00 / year (base)

Department/Budget

US5652 IT Service Delivery

Associate Technical Analyst, Endpoint Solutions (Asset)

The Associate Technical Analyst, Endpoint Solutions is responsible for designing, implementing, and managing standards, processes, systems, and solutions governing endpoint technologies to create a consistent enterprise-level experience while driving down overall cost to the business. This role focuses specifically on endpoint asset management and logistics, supporting the overall Endpoint Solutions team. This role is full-time onsite in Zeeland, MI.

Key Responsibilities:

• Support the Asset Management team in the IT Depot through logistics activities including, but not limited to
  • IT depot stock & asset management (receiving, inventory management, etc.)
  • Equipment staging, shipping, receiving, disposal, & physical processing
  • Coordination with other resources & business partners
  • Retail & showroom equipment setup & staging
  • General IT Depot upkeep & organization
  • Logistics supply management
  • Identification of process improvement opportunities
  • Equipment return facilitation, logistics, & processing
• Uphold Service Level Agreements to ensure timely resolution and proper group ownership of incidents & requests.
• Participate in service enhancement with focus on continuous improvement.

Essential Skills and Experience:

• Strong organizational skills with a focused attention to detail.
• Experience with asset management platforms, processes, and concepts a plus.
• Experience with warehousing, logistics, shipping, and computing equipment handling a plus.
• Ability to operate in an autonomous environment while collaborating closely with the Asset team.
• Demonstrated time management, organizing, planning, problem solving and project management skills.
• Ability to solve technical challenges and learn the necessary skills to complete a given request.
• Demonstrated history of success in a dynamic and agile work environment.
• Strong verbal, written and interpersonal skills with a focus on customer service.
• Ability to communicate information, ideas, procedures and processes in a professional and consumable manner to diverse audiences.
• Broad technology background with experience across end-user computing technologies and platforms.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.