DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.
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Provide Tier 1 and Tier 2 technical support to users for hardware, software, and network issues in a timely manner
Install, configure, and maintain software and hardware
Assist in the planning, resource allocation and implementation of Facilities Security hardware/software projects
Monitoring and remediating issues with select server systems
Support the development of basic hardware and software-based solutions for business needs as required
Maintain accurate records of Facilities Security support requests and resolutions
Keep up with the latest security hardware and software technologies; assisting with testing and implementation of updates, upgrades or new systems as needed
Coordinate with internal organization/support groups and/or with vendors to complete projects appropriately
Other duties as assigned including but not limited to possible reallocation of efforts to other organizations per business need and management request.
Required Knowledge, Skills, and Experience
Computer & Network Technology A.A.S. degree, equivalent relevant work experience or combination of education and experience
Proficiency in troubleshooting hardware, software, and network issues
Knowledge in various operating systems (Windows/Mac/Linux/iOS/Android)
Self-motivated
Familiarity with IT security best practices
Excellent communication and customer service skills
Preferred Qualifications:
Computer & Network Technology A.A.S. degree
1-2 years of experience in similar role
IT certification (e.g., CompTIA A+, Network+)
Knowledge of DigiKey facilities and operations
Physical Impact Rating: Intensity-Moderate, Frequency-Often
Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
Capable of occasional walking/standing on concrete for 8-10 hours
Must be able to climb stairs and use ladders and or scissor lifts to access equipment
The base pay range for this position is:
$29.50to
$36.00Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship, now or in the future. The employer does not offer immigration sponsorship for this opportunity.
Many factors influence the determination of base pay within a range, including the candidate’s work experience in related roles; the candidate’s knowledge, skills, capabilities, and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position.
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DigiKey Electronics is an Equal Opportunity Employer. We encourage all qualified candidates, including protected veterans and individuals with disabilities, and to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.