Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
We’re looking for an Associate Specialist, Member Administration to join our Member Services team. This is a role where accuracy, judgement and collaboration come together — and where your work directly supports the strength and security of the Lloyd’s market.
If you’re someone who enjoys getting the detail right, building trusted relationships, and keeping complex processes moving, you’ll feel at home here.
What you’ll be doing
You’ll play a key role in making sure our member administration runs smoothly, compliantly and on time. That means:
Managing a wide range of member administration tasks, from standing data changes to onboarding and offboarding members
Responding to stakeholder queries clearly and confidently, including through the FAL Online portal
Administering deeds and legal documentation, including regulatory filings and powers of attorney
Safeguarding physical and financial assets, with strong controls and accurate records
Supporting regulatory requests and time‑critical submissions
Working closely with colleagues to share knowledge, improve processes and keep standards high
It’s varied work. It’s detailed work.
And it’s work that helps protect the integrity of the Lloyd’s market
What you’ll bring
You don’t need to tick every box. But you will bring:
Experience in a financial services or regulated environment
A strong customer‑service mindset and confidence working with multiple stakeholders
The ability to manage competing deadlines without losing focus or quality
A careful, analytical approach to data and documentation
An interest in risk, controls and doing things the right way
You’ll be curious, reliable and willing to speak up when something doesn’t look right. Because here, integrity isn’t optional — it’s essential.
Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Should you require any additional support with your application, or any adjustments, please click the following link;
https://cleartalents.com/apply/lloyds-msa1645695881