Razorpay software private limited

Associate, SME Sales

Bengaluru Full Time

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

We’re hiring a Sales Associate for RazorpayX to work specifically with Emerging Businesses — one of the most high-potential and dynamic customer segments in our portfolio. This role is ideal for someone who thrives in a high-ownership, high-accountability environment and wants to work at the intersection of early-stage business growth and cutting-edge financial solutions.

This role demands more than traditional sales execution — we’re looking for someone hungry to make a mark in the FinTech space, who won’t rely solely on inbound leads and is equally confident in outbound selling, building their own pipeline, and driving outcomes in a fast-paced, evolving environment with clarity and focus.

If you are someone who:

  • Is excited about the startup world and financial innovation,
  • Has a track record of proactive sales follow-ups and high-touch customer engagement,
  • Brings ideas to the table and is not afraid to experiment, iterate, and improve the playbook,
  • Can work in a constantly evolving environment and operate without rigid boundaries,

Key Responsibilities

  • Inbound + Outbound Sales: Work on a healthy mix of marketing-generated, partner-generated, and self-generated leads. You will be expected to create your own pipeline, not just service the one handed to you.
  • Daily Funnel Execution: Handle 20–30 leads per day, and move them through the funnel via structured discovery, demos, and follow-ups.
  • Sales Discovery: Probe deeply to understand the merchant’s business model, cash flow, and banking needs. Be sharp, curious, and tailored in your approach.
  • Consultative Selling: Pitch RazorpayX as a solution, not a product. Customize offerings based on business use cases. Clearly explain the value proposition and technical nuances.
  • Project Ownership: Identify patterns and opportunities across conversations and lead new initiatives or process improvements. Take ownership beyond the quota.
  • Merchant Engagement & Retention: Build long-term relationships, identify cross-sell and upsell opportunities, and ensure customers are deriving maximum value from our solutions.
  • Cross-functional Collaboration: Liaise with Ops, Product, Marketing, and Finance teams to unblock deals and deliver delightful merchant experiences.
  • Pricing & Negotiation: Own commercial conversations with a strategic lens. Optimize for long-term value.

Mandatory Qualifications:

  • 1–2 years of B2B sales experience in SaaS, Fintech, Banking or related sectors.
  • Proven outbound experience — ability to generate, nurture, and close your own leads. Strong storytelling, persuasion, and follow-up skills are non-negotiable.
  • Ability to work independently with minimal handholding. Self-starter, resourceful, and proactive.
  • Comfort working in dynamic environments with rapidly evolving products and internal processes.
  • Strong analytical and consultative approach — ability to turn objections into insights.
  • Excellent communication (written & verbal), CRM hygiene, and time management skills.

 

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
 
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