Associate, Sales Operations

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

The Sales Operations team is a centralized support team responsible for sales operations and administrative activities.  As a member of the Sales Operations team, you engage in activities such as accounts receivable tracking, updating pricing in systems, initiating manual billing requests, and administration of customer portals.  You act as an extension of an Account Manager and their customer-focused team.

What You Will Do

• Data Management in SAP and other tools (pricing data based on price agreements, plan prices and others)
• Support to calculate and post sales-related accruals, i.e. APRs/claims, buy-ins-, tooling- and engineering amortization
• Responsibility for compliance with company policies and procedures
• Support and cooperation with Internal and External Audit
• Support to provide the Management Team/Organization with regular reporting and ad-hoc analysis
• Participate in departmental improvement projects
• Support to prepare and tracking of non-standard invoice requests
• Support of accounts receivable tracking, claims management and customer communication
• Various types of sales administration tasks like user access, customer portal management and special reporting

What You Need to Be Successful

• Bachelor’s Degree in related field.
• Experienced in Microsoft Office (especially Excel)
• Fluent in English with excellent communication skills/Intermediate advanced

Bonus Points if You Have

• Previous experience in controlling or sales support function at an automotive supplier
• Experience/Knowledge in ERP systems: SAP FI/CO (SAP BW/IBP nice to have)
• Experience of 1+ years of relevant experience in a controlling or sales support function
• Tenacious but professional approach. Flexible with a high degree of determination and perseverance

What Makes You Eligible

• Be willing to work in an office in any region in Queretaro Mexico, this role is eligible to work Hybrid mode

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.