Associate, Sales Operations

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? 
 
This role is part of Alcon's Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. 
 
The Associate I, Sales Operations (Professional Path) is primarily responsible for supporting sales operations and performance by administering processes, aiding in sales planning, and budgeting, and maintaining database tools. You will also develop complex reports and resolve inquiries. Specifics include: 

• Administer sales operation processes to drive sales goals and attend to sales order management 

• Facilitate client transition and onboarding processes 

• Achieve data accuracy and efficiency in account reconciliation while maintaining database tools and applications 

• Provide support for sales planning processes, budget, and support enhancement of sales operations and effectiveness 

• Assist in evaluating business processes, recommend changes, and create business procedures and sales operation protocols 

• Administer sample and demo management, including tracking and documentation 

• Administer tender, sales contracts, quotations, price setting, purchase orders, and payments 

• Assist sales incentive reporting and recognition 

What you’ll bring to Alcon: 

• Bachelor degree in Business Administration or Marketing related field.  

• 2-year experience in sales administration and sales operations, at least.  

• Good English communication 

• Microsoft Office user, familiar with Excel 

• Familiar with Salesforce systems 

• Good people skills and negotiation ability 

• Good organizational skill and time management. 

 
 Alcon Careers  
See your impact at alcon.com/careers  
 
ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY  
Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.  
 
EQUAL EMPLOYMENT OPPORTUNITY POSTERS  
If you’d like to view a copy of the Alcon’s affirmative action plan or policy statement, please email alcon.er@alcon.com.