If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
The Associate Reporting Compliance Analyst plays a crucial role within the Academic Standards and Policies/Office of the Registrar department, focusing on the accuracy and compliance of student enrollment reporting and works with our external reporting partners to submit, correct, and maintain student enrollment records and degree information. The associate analyst works to evaluate the enrollment information for WGU students to ensure that the data required by external regulators is completed accurately and properly reflects each student's academic history. This position also involves running checks and reports to identify incorrect enrollment information, making necessary corrections, supporting audit requests, and verifying and submitting institutional enrollment data.
Responsibilities
Primary Responsibilities
Verify the accuracy and completeness of institutional enrollment data.
Submit enrollment data to the National Student Clearinghouse (NSC), and National Student Loan Data System (NSLDS) in accordance with established deadlines and guidelines.
Maintain detailed records of all submission history and related communications.
Adheres to policies and procedures to ensure compliance with external laws and regulations.
Stay informed about industry best practices and regulatory changes to ensure ongoing compliance.
Conduct thorough checks and analysis to identify incorrect or inconsistent enrollment information.
Ensures accuracy and alignment between WGU enrollment data, the National Student Clearinghouse (NSC), and National Student Loan Data System (NSLDS).
Investigates and corrects any reports of systemic issues and evaluates processes to avoid recurrence.
Maintains the integrity and privacy of student information to keep WGU in compliance with all applicable laws and standards.
Creates and maintains reports of potential student issues and ensures their data is corrected within the systems of our reporting partners.
Ensure that any corrections are accurately documented and communicated to relevant stakeholders.
Promptly address and resolve student inquiries regarding issues with their enrollment reporting, while maintaining clear communication.
Works with internal stakeholders to obtain, compile, and maintain data required to complete external reports.
Address third-party auditor inquiries and follow up on audit findings to ensure compliance.
Develop and refine processes to minimize errors and improve data integrity.
Performs other related duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications
Knowledge, Skills, and Abilities
Exceptional written and verbal communication skills.
Strong familiarity with spreadsheet analysis and creation
Technological competence with MS Office Suite and Salesforce.
Sensitivity to and the ability to maintain confidentiality.
Significant organizational and planning skills with the ability to manage multiple competing projects and deadlines.
Strong analytical skills with a high level of attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Education
Bachelors Degree
Experience
2 years of experience in data analysis, compliance, or a related role.
Demonstrated problem-solving skills and the ability to handle complex data issues.
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
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Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.