Associate, Remarketing

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

The Remarketing Associate is responsible for managing the complete end-to-end process of vehicle lease terminations. This includes proactive monitoring of upcoming lease maturities, generating and validating Fair Market Value (FMV) quotations, coordinating vehicle remarketing and logistics, and ensuring accurate billing and financial reconciliation. The role also involves calculating complementary rent and early termination penalties, validating legal and operational documentation, and ensuring timely return of security deposits. Additionally, the specialist provides high-level customer service, manages ownership changes and plate deregistration, and ensures all activities comply with internal policies and business requirements. This position requires strong analytical skills, attention to detail, and cross-functional collaboration to deliver a seamless and compliant lease closure experience.

• Remarketing & Vehicle Logistics: Coordinate the end-to-end remarketing process, including scheduling vehicle returns, managing logistics with suppliers, and overseeing vehicle sales. Ensure all transactions are documented in compliance with internal controls and performance metrics.

• Portfolio Monitoring & Maturity Management: Proactively track and manage lease maturity dates by customer. Analyze portfolio data to identify upcoming terminations, prioritize actions, and ensure timely execution of end-of-lease processes.

• Billing & Financial Settlements: Oversee the generation and validation of invoices related to end-of-lease activities. Perform complex financial calculations for complementary rent, early termination penalties, and security deposit returns. Reconcile discrepancies and ensure timely payment processing.

• Customer Service & Case Resolution: Serve as the primary point of contact for customers during the lease termination phase. Address inquiries, resolve escalations, and ensure a positive customer experience through clear communication and timely follow-up.

• Document Validation & Regulatory Compliance: Review and validate all required documentation for lease closure, including ownership transfers, plate deregistration, and vehicle condition reports. Ensure compliance with legal and internal policy requirements.

• Operational Follow-up & Stakeholder Coordination: Monitor and follow up on in-process operations such as vehicle returns, document collection, and payment status. Coordinate with internal departments (e.g., Finance, Legal, Customer Service) to resolve issues and implement process improvements.

• Change Management & Administrative Processing: Administrative Processing  Manage administrative tasks related to ownership changes, plate deregistration, and vehicle deactivation. Ensure accurate and timely updates in internal systems and external registries.

Education and Experience

• Bachelor’s degree in Business Administration, Finance, Engineering, or a related field.
• 1 to 3 years of professional experience in operations, fleet management, financial services, or customer service environments.
• Strong analytical and financial skills, including the ability to perform complex calculations related to complementary rent, early termination penalties, and security deposit reconciliations.
• Proven experience in billing management, payment validation, and document control within a regulated or process-driven environment.
• Demonstrated ability to manage multiple priorities simultaneously with excellent time management, attention to detail, and organizational skills.
• Effective problem-solving and business judgment capabilities, with a proactive approach to identifying and resolving operational issues.
• Excellent oral and written communication skills in both Spanish and English (minimum intermediate English level required).
• Strong customer service orientation, with the ability to handle escalations and maintain a professional tone in high-pressure situations.
• Experience in project coordination and cross-functional collaboration with internal stakeholders (e.g., Finance, Legal, Customer Service).
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and adaptability to internal systems and fleet management platforms (e.g., Element Fleet tools or similar).

What’s in it for You

At Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:

• Competitive base salary

• Annual bonus

• Savings fund and savings account

• Retirement plan with company contribution

• Grocery and restaurant vouchers

• Support for sports activities

Additionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.

We are a culture of innovation, empowerment, decision-making, and accountability.
 

Candidates must be willing to comply with a pre-employment background check.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to reclutamiento@elementcorp.com or call 55 5018 7100.