Associate - Quality Assurance (Risk Services)

Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

Business Recovery Services

Management Level

Associate

Job Description & Summary

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.

Those in audit risk and quality at PwC will focus on providing support to internal teams to mitigate and control client engagement risks. You are an experienced auditor and/or technical specialist who leads on audit quality through thought leadership, setting guidance, and a continuous cycle of improving, learning and monitoring.

Role Overview

The Airport Inspection & Passenger Survey Associate is responsible for conducting daily washroom inspections and passenger surveys at designated airport locations. The role also involves basic data analysis and reporting, including preparation of monthly presentation materials and participation in client meetings.

Key Responsibilities:

On-Site Inspections & Surveys

• Conduct routine washroom inspections at assigned airport locations using defined checklists

• Carry out passenger surveys and collect feedback professionally and accurately

• Submit inspection and survey data in a timely and complete manner

• Escalate critical issues observed during inspections where required

Data Analysis & Reporting

• Compile inspection and survey data using Microsoft Excel

• Perform basic data analysis (summaries, trends, simple charts)

• Prepare monthly reports and presentation slides using Microsoft PowerPoint

Client & Internal Engagement

• Participate in monthly review meetings with clients

• Present findings, trends and observations clearly and professionally

Requirements

Experience & Skills

• Experience in inspections, audits, surveys, fieldwork or operations is an advantage

• Basic proficiency in Microsoft Excel (data entry, formulas, charts)

• Basic proficiency in Microsoft PowerPoint

• Comfortable with on-site work and public interaction

Personal Attributes

• Detail-oriented and observant

• Able to work independently and follow standard procedures

• Reliable, punctual and professional

Additional Notes

• Training on inspection standards and survey methodology will be provided.

• This role is suitable for candidates who prefer a field-based role with reporting responsibilities.

• This role is expected to work on weekends on a rotational basis.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Auditing, Auditing Standards, Audit Internal Controls, Audit Preparation, Audit Reporting, Audit Risk Assessments, Audit Support, Business Process Improvement, Communication, Compliance and Standards, Compliance Assurance, Compliance Auditing, Compliance Risk Assessment, Compliance Training, Data Analysis and Interpretation, Developing Policies and Guidelines, Emotional Regulation, Empathy, Ethics Training, External Audit, Inclusion, Intellectual Curiosity {+ 21 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 80%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date