Associate Quality Analyst

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

The Associate Quality Analyst position consists of evaluating and testing new or existing software applications. Responsibilities include writing, executing, maintaining and evaluating manual software development test cases used to verify software application functions according to user requirements and conform to established guidelines. This associate is responsible for making independent decisions on matters significant to the company. This work is performed with general supervision and direction.

Responsibilities

• Understand Company software applications.
• Read, analyze and interpret business requirements.
• Analyze and write test plans.
• Document test results.
• Create and update manual test cases.
• Manual testing of software applications.
• Review test results and report in a defect tracking tool.
• Create, update and design data for use with automated test scripts.
• Coordinate the testing phase of projects involving manual test cases.
• Mentor and train associates.

Requirements

• Bachelor’s degree required (This requirement may be waived by prior education and experience at company discretion.)
• Proficient with Quality Assurance principles and tools.
• The ability to work with detail, analyze information, learn and effectively use acquired or adopted software tools.
• Capable of producing adequate quality and quantity of work.
• The ability to organize data, make independent decisions, communicate clearly and carry out complex instructions both oral and written.
• Meets established schedules and deadlines in an organized manner.
• The ability to work outside normal business hours.

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Why Concord Group Insurance

Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.

The Concord Group participates in E-Verify.