Alcon

Associate, Procurement Operations

Ciudad de Mexico, Mexico Full time

Associate, Procurement Operations

Location: Mexico City (Hybrid)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Associate, Procurement Operations supports the Global Procurement Operations team. The Procurement Associate supports the Procurement operation processes of assigned businesses ensuring quality, timeliness and effectiveness.   

In this role, a typical day will include:

Service Delivery:

  • Supports transitions and knowledge transfer.
  • Supports processes are migrated to the blueprint as per agreed timelines.
  • Operational oversight to provide services at expected levels with a clear customer focus, including handling the exceptions.
  • Coordinate with local teams & business functions to provide seamless service.
  • Corresponds to internal and external inquiries.
  • Serves as a Subject Matter Expert for related policies and processes.
  • Act as System Key User Lead and actively initiate and participate in improvements to sustain a highly effective and efficient process, and realize cost reduction opportunities including areas to standardize processes to optimize investments made in global ERP/SAP systems and financial services.
  • Support the measurement and delivery of service levels and SLA/KPI targets.
  • Proactively challenge the Status Quo, making fact based recommendations.

Procurement:

  • Process Purchase requisitions/Shopping Cart and approve orders for Materials and Services in related purchasing systems. (Ariba, SAP, BI)
  • Shopping cart compliance and accuracy check, Adhere to Sourcing guidelines & various sub-processes as laid down for processing Purchase Requisitions/Shopping Cart.
  • Review Purchase requisitions/Shopping Cart for Input data accuracy, Payment terms and supporting documents like Quotations, Pricing List, Contracts, Bidding Sheet, Approvals based on threshold and type of orders.
  • Process any PO amendment requests and in turn obtain revised PO confirmations from vendor.
  • Liaise between Requestors and Vendor for required purchasing process and provide helpdesk support – Missing PO, Vendor info, Invoice/GR issues and Contracts.
  • Maintain manual PO log data and provide reporting support as required by the business.
  • Process Vendor management related requests, includes creating and updating vendor information in relevant systems.
  • Support Requestors / End users as the First Point of Contact for resolution of all Process Queries / Issues.
  • Responsible for TAT and Delivery of team metrics, supervision of team members, resolve process issues, determine root cause analysis for specific issues.
  • Create Reports and Data analysis as per business requirements.

Compliance:

  • Ensure all processes, policies and procedures are clearly defined, fully documented
  • Promote a strong and control environment and follow up on audit issues and implement correcting measures

WHAT YOU’LL BRING TO ALCON:

  • Education: Bachelor’s degree (Accounting, Finance, Administration, Economics or related.)
  • Advanced level of English
  • Portuguese desirable
  • 1-3 years of experience in procurement or similar role

HOW YOU CAN THRIVE AT ALCON:

  • Opportunity to join a growing, early-stage organization built within a mature, stable global company.
  • Friendly working environment and a diverse and highly motivated team
  • Individual career development plan and possible career growth within a newly created account
  • Truly international environment and daily interactions with colleagues and stakeholders from all over the world
  • Attractive benefits & compensation package
  • Flexible hours and remote work possibilities (min 3 days per week office-based)

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.