About this role:
Wells Fargo is seeking an Operations Processor for our Cash Vault as part of Consumer and Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
- Perform moderately complex operations duties in support of either a service center or department environment
- High-volume, fast-paced, deadline-oriented production environment working behind the scenes with occasional over the phone contact with customers.
- This position has strict production metrics that determine acceptable levels of performance, and require that all cash must be accounted for on the day it is received
- In this role you'll spend 100% of your time working on tasks such as Receiving, Batching, and processing Change Orders when necessary in our Cash Vault Operations
- Employees are on their feet all day while using specialized equipment to fulfill & receive cash and coin orders based on requests received from our branch offices and retail business customers
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures
- Utilize the company's internal operations to perform duties
- Coordinate projects
- Furnish information to authorized persons
- Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
Required Qualifications:
- 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Good communication skills
- Attention to detail and accuracy skills
- Solid problem-solving skills
- 10-key numerical data entry experience
- Ability to achieve high production and quality standards
- Cash vault or cash handling experience
- Knowledge and understanding of cash vault operations
- Ability to effectively listen and elicit information
- Ability to read, analyze, and interpret documents/reports
- Ability to work effectively, as well as independently, in a team environment
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Job Expectations:
- Training: 90 days (on the job training)
- Schedule: Monday thru Friday, 10:00 am - 7:00 pm or until work is completed (requires the flexibility to work additional hours to support business needs)
- Standing up to 6 to 8 hours or more
- Ability to lift 50+ pounds/ cash vault, pulling and lifting
- Ability to work additional hours as needed
- This position is not eligible for Visa sponsorship
- Starting salary: $20/hour
Location:
- 1305 W W T Harris Blvd CHARLOTTE, NC 2826
Posting End Date:
8 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.