Associate Operations Processor - Lockbox

About this role:

Wells Fargo is seeking an Associate Operations Processor. This position is the first step in a rewarding career in financial services. You'll learn about payment processing, and the financial services industry. Lockbox is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. 

In this role you'll be performing general clerical operations tasks that are routine and/or repetitive in nature. As an Associate Operations Processor, you will be responsible for receiving, preparing and distributing incoming and/or outgoing mail or packages; as well as, capturing transactions into a proprietary processing system. Other duties may include: opening, reviewing, sorting, logging, batching, scanning, verifying or matching data on documents, performing simple data entry tasks and routine math calculations. You will work under close supervision following established procedures.

The successful Associate Operations Processor will demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. The working environment is fun with a casual dress code in a highly secure facility.

In this role, you will:

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Mail Room/Lockbox Experience
• Mail Extraction Experience
• 10-key numerical data entry experience
• Strong attention to detail and accuracy skills
• Ability to achieve high production and quality standards
• Ability to work effectively, as well as independently, in a team environment

Job Expectations:

• Assist in receiving/sorting mail per customer number and deadline time
• Assist in prepping and slicing mail for Extraction Team
• Assist in mail extraction
• Assist in scanning documentation
• Performing data entry
• Attention to detail, follow policy/procedures
• Work independently to meet customer SLA's while maintaining production and quality Standards
• Ability to lift 10 lbs.

Salary:

• $23hr or DOE

Schedule:

• Monday-Friday 5:00AM - 1:30PM or when work is complete.
• This is an open-ended schedule with the start time and end time determined by workflow. Required overtime and holidays as needed
• This is a fully in-office role

Location:

• 18035 Sperry Dr. Tukwila, WA 98188-4750

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$22.00 - $26.44

Posting End Date:

29 Dec 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.