Associate, Operations Consulting

Meaningful work you’ll be part of 

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness considering resource allocations, governance, structure, operational design and strategy. Working in this area, you will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Your responsibilities include but are not limited to:  

• Assisting in the development of strategic plans, operational frameworks, and implementation roadmaps. 

• Preparing clear, client-ready presentations and deliverables under the guidance of senior team members. 

• Participating in client meetings and workshops and communicating findings to both clients and internal project teams. 

• Supporting data collection, cleansing, and anlysis to underpin diagnostics and opportunity assessments. 

• Conducting root-cause analyses and building financial and operational models to quantify improvement opportunities and assess trade-offs. 

• Leveraging analytics and visualization tools to generate insights and prioritize solutions. 

• Supporting implementation activities such as process redesign, piloting, testing, and change management to embed new ways of working. 

• Collaborating with cross-functional teams to support project execution. 

• Facilitating process mapping, value stream workshops, and documentation of current and future state processes. 

• Maintaining project documentation, tracking milestones, and supporting project management activities. 

• Engaging in your personal development through training, coaching, and knowledge sharing. 

• Demonstrating flexibility and willingness to travel up to 70% as needed to support client delivery and project success.

• Consulting or advisory services 

• Experience developing presentations and visualizations (PowerPoint, Power BI, Tableau basics). 

• Familiarity with data tools or programming languages (SQL, Python, Alteryx) is an asset; and strong analytical and modeling skills using simulation tools and AI. 

• Excellent client-facing communication and presentation skills with demonstrated ability to engage stakeholders at multiple levels and lead workstreams. 

• High professional integrity, a collaborative mindset, proactive ownership of assignments, and a strong desire to learn. 

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.   

The salary range for this position is $65,600 - $109,300. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements.  We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.   

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.