Gap Inc.

Associate Manager, BR PD Ops and DPC

SF - 2 Folsom Full time

About the Role

The Associate Manager, Product Development Operations & Digital Product Creation (DPC) is a critical partner in driving operational excellence, calendar discipline, and digital innovation across Product Development, Technical Design, and Fabric R&D. This role provides structure, clarity, and cross-functional alignment throughout the Product-to-Market (P2M) lifecycle while enabling teams to adopt and fully leverage digital tools, capabilities, and workflows. The ideal candidate combines strong operational rigor with a passion for digital transformation and continuous improvement.

What You'll Do

Product Development Operations

  • Serve as the Product Development representative in BR/BRFS pipeline calendar discussions; support the build of the P2M calendar and ensure alignment on dependencies across PD, TD, and R&D.

  • Lead seasonal calendar management and milestone planning, ensuring clarity, visibility, and adherence to deadlines across product development teams.

  • Identify process gaps and partner with teams to implement solutions that improve efficiency, communication, and execution.

  • Prepare and support PD inputs for key milestone meetings, ensuring seamless coordination and alignment of expectations.

  • Attend PD, TD, and R&D staff meetings to guide teams on upcoming deliverables and key deadlines.

  • Manage and run reporting and analytics for PD seasonal reporting, including Buy Readiness, Responsive, Development & Adoption Metrics, AUC reporting, book dates, and timeline tracking.

  • Serve as a key representative and support partner for PD systems and tools (e.g., PLM, PO Management), helping ensure accuracy, adoption, and consistent use.

  • Support the implementation of transformational initiatives, process improvements, and enhancements to calendar, systems, tools, and ways of working.

Digital Product Creation (DPC)

  • Support the development of DPC training materials, user guides, and learning sessions for Product Development and Fabric R&D; identify opportunities to expand and upskill team capabilities.

  • Help build a strong, scalable DPC onboarding experience to ensure high adoption, competency, and confidence across new and existing users.

  • Identify opportunities to streamline digital workflows, enhance efficiency, and strengthen integration with the P2M calendar.

  • Partner with the GIS DPC team to help manage vendor relationships, maintain digital quality standards, and support future-state process enhancements.

  • Organize, maintain, and evolve digital asset libraries to ensure accuracy, usability, and alignment across teams.

  • Serve as the primary point of contact for PD and Fabric R&D in cross-brand DPC initiatives, pilots, and innovation efforts.

Who You Are

  • 3–5 years of experience in product development or sourcing, product operations, or related field; experience in digital product creation is a plus.

  • Strong operational and analytical mindset with experience managing calendars, workflows, and reporting.

  • Familiarity with PD systems/tools such as PLM, Order Management, 3D/DPC platforms, and other digital workflows preferred.

  • Ability to perform advanced quantitative analyses and draw out insights to drive behavior change and process improvement; Advanced Microsoft excel knowledge

  • Excellent communication, collaboration, and organizational skills with the ability to influence and align cross-functional partners.

  • Thrives in an agile environment with demonstrated ability to manage complexity, navigate ambiguity, and drive clarity across teams

  • Curiosity, adaptability, and a passion for digital transformation and continuous improvement; high learning agility