At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
The Virtual Medical Scientific Liaison (Virtual MSL) is a 100% remote position within the Cardiometabolic Medical Affairs team, designed to scale and broaden Lilly's scientific engagement in obesity and type 2 diabetes.
The Virtual MSL engages both with scientific experts and with any Healthcare Professional (HCP) in Spain who expresses interest in deepening their understanding of Lilly's scientific evidence in these therapeutic areas. The role combines scientific rigor with the agility required to manage a higher volume of interactions through digital and virtual channels, ensuring that no clinician interested in our science is left without a qualified scientific dialogue.
By facilitating scientific exchange at scale, the Virtual MSL contributes to improving patient health outcomes, capturing field insights from a broader HCP audience, and informing the affiliate's medical strategy.
Tasks to be developed
- Maintain and effectively communicate deep scientific knowledge in the cardiometabolic area, with particular focus on type 2 diabetes and obesity, including Lilly and competitor products, pipeline and emerging evidence.
- Participate in customer engagement activities and respond to the medical/scientific information needs of the medical community in Spain, both with scientific experts and with HCPs requesting scientific information from the medical department.
- Manage and prioritize requests from the medical community, ensuring accurate, timely and compliant scientific responses through digital channels.
- Provide therapeutic area and product information in type 2 diabetes and obesity, progressively adapting depth and format to different HCP profiles.
- Synthesize complex scientific data and effectively communicate meaningful clinical insights; capture and report unanswered customer questions and field insights to inform medical strategy.
- Support internal partners as appropriate and help identify potential collaborative research opportunities or external scientific collaborations.
- Contribute to cross-functional medical planning and strategy at affiliate level, bringing the perspective generated through the virtual channel.
- Learn how to design and execute a virtual engagement plan aligned with Lilly's medical priorities, leveraging customer segmentation, channel preferences and digital analytics.
- Learn interpersonal and omnichannel strategies to engage virtually with scientific experts and non-experts, aligned with customer expectations and optimizing time and quality of scientific exchange.
- Use digital engagement metrics and CRM data to refine the virtual engagement approach and demonstrate medical impact.
- Propose optimized solutions to complex problems through methodical root-cause analysis, with the support of senior team members.
Requirements
- Master's or Bachelor's level degree in Health Sciences and PhD level degree.
Essential skills
- Strong scientific communication skills, both written and verbal, with the ability and willingness to translate complex evidence into clear messages in a virtual setting.
- Virtual engagement aptitude: confident on-camera presence, comfort with videoconferencing platforms, ability to build rapport and trust without in-person contact.
- Digital fluency: comfortable handling digital tools and willingness to quickly master new systems.
- Ability to manage volume and prioritize, with strong organization and self-management skills to operate productively in a 100% remote environment.
- High motivation and capacity to comprehend large amounts of scientific content and learn rapidly.
- Knowledge of, or willingness to operate under, the pharmaceutical industry's code of conduct (Farmaindustria) and applicable compliance standards.
- Excellent English (C1 / Advanced); native or fluent Spanish.
- Residence in Spain (Madrid preferred, for occasional team meetings and operational alignment).
Desirable experience & skills
- Knowledge of or interest in obesity, type 2 diabetes or broader cardiometabolic disease.
- Familiarity with —or curiosity about— omnichannel medical engagement strategies and digital KPIs.
- Strong interpersonal skills oriented to remote relationship-building and networking.
- Demonstrated success in self-managing priorities and multi-tasking.
- Team-oriented mindset, with ability to collaborate and share insights within a remote team.
- Fully remote with occasional travel for team meetings, congresses or training.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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