Associate, Health & Safety (Seasonal)

GO BEYOND THE IVY

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

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JOB TITLE:   Associate, Health & Safety (Seasonal)

DEPARTMENT:    Environmental Health and Safety

ORGANIZATION:    Chicago Cubs

REPORTS TO: Supervisor, Health & Safety

LOCATION:   Chicago, IL

FLSA STATUS: Nonexempt

COMPENSATION:    New associate pay rate $17.00 per hour USD

BEING PART OF THE TEAM

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY

THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.

HOW YOU’LL CONTRIBUTE:

The Health & Safety Seasonal Associate will serve as a liaison between Event Professionals and operational departments within the campus. The primary goal is to ensure a high standard of organization, communication, documentation, and appropriate follow-up during baseball games and concert events. This role involves maintaining a visible and accessible floor presence to deliver "best-in-class" service to guests at Wrigley Field, Gallagher Way, and the American Airlines conference center. The position requires flexibility in working hours to align with business needs.

Interview & Hiring Timeline: interviews with qualified candidates are anticipated to take place at the end of January

THE DAY-TO-DAY:

• Support the execution of incident investigations across Wrigley Field and Gallagher Way by responding to incidents and gathering appropriate documentation.
• Proactively monitor events for risks and assist in responding to critical incidents as needed.
• Complete campus-wide health and safety inspections; report any issues to your Supervisor.
• Assist in any other compliance-related tasks as defined by the Manager, Environmental Health and Safety, or your Supervisor.
• Deliver best-in-class guest service through all touchpoints via the Cub's service brand, "Marquee Moments."
• Greet guests upon arrival; resolve guest complaints and answer questions to customers' satisfaction.
• Support frontline associates in designated areas during events.
• Communicate effectively with various game day associates.
• Promote teamwork and employee morale.
• Perform additional responsibilities as needed and as directed by your supervisor.

WHAT YOU’LL BRING:

• Demonstrated self-motivator with a positive attitude and a strong desire to learn.
• Strong ability to function in a fast-paced environment.
• Demonstrated ability to work both independently and as a member of a team.
• Comfortable working with internal and external parties.
• Demonstrated strong communication skills, both written and verbal, while open to coaching and feedback.
• Demonstrated exceptional time management skills and strong attention to detail.
• Ability to work non-standard hours, including evenings, weekends, holidays, and overtime as needed.
• Ability to be available for a minimum of 270 hours per season, including nights, weekends, concerts, and holidays throughout the year. This averages to about 45 available hours a month.
• Ability to work from April through October.
• Must be at least 18 years or older.

WHAT SETS YOU APART:

• Individual with an undergraduate degree in criminal justice, forensic science, environmental health and safety, or experience in another relevant field.
• Prior experience working events, customer service roles, or the medical field.

TOTAL REWARDS:

• Option to purchase a discounted meal on game days
• Complimentary off-site parking & shuttle transportation to/from Wrigley Field on night & weekend game days
• Exclusive special events for associates
• Professional development & engagement opportunities
• Rewards & recognition programs
• Access to best-in-class facilities including an associate locker room & break room  
• Uniform(s) provided at no cost

* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.

The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.

Response Expectations:

Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.

The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.