AstraZeneca

Associate Director - Territory Operations Management (Cell Therapy)

Australia – New South Wales Full time

In AstraZeneca's Cell Therapy division, we follow the science to explore and innovate. We are working towards treating, preventing, modifying, and even curing some of the world's most complex diseases. We have the potential to grow our pipeline and positively impact the lives of patients around the world. We are committed to making a difference and have built our business around our passion for science. Now we are fusing data and technology with the latest scientific innovations to achieve the next wave of breakthroughs.

The Associate Director – Territory Operations Management (AD-TOM) is a regional expert supporting Patient Operations and project teams in cell therapy. As a senior technical leader, the role sets and implements compliant policies and standards for treatment centers, partners with Regional Operations Directors (RODs) on site strategy, leads research and internal reporting, and maintains up-to-date best practices.

The role expands AZ’s cell therapy footprint in oncology by building patient-centered service lines and leading complex engagements with site leadership and frontline providers. It delivers operational and clinical guidance for trials and commercial products, leads site activation, and provides ongoing operational, quality, and clinical oversight post-activation. The AD-TOM will be based in Sydney or Melbourne, reporting to a Regional Operations Director (ROD).

What you'll do:

  • Lead and support strategic initiatives across clinical and commercial cell therapy from development to post-market.

  • Be a key leader within Internal AZ teams (Program Management, QA, Manufacturing, Supply Chain, Medical Affairs, Market Access, Compliance, Sales/Marketing).

  • Establish service lines with external partners (PIs, Physicians, Nursing, Apheresis, Cell Therapy Lab, other HCPs/leadership).

  • Serve as SME, driving decisions and projects at multi-country/local levels; influence strategy, governance, and cross-functional execution. 

  • Acts as the technical expert and authoritative source of knowledge in cell therapy workflows and brings expertise to site interactions. 

  • Build and maintain relationships with stakeholders at assigned Sites.

  • Operate within regulatory/accreditation standards (e.g., FACT) ensuring compliance, audit readiness, and continuous improvement.

  • Guide clinical workflows; ensure standards; advance apheresis excellence; optimize product handling; inform health outcomes.

  • Act as primary operations readiness liaison; collaborate with Supply Chain to align logistics and site needs.

  • Provide exemplary customer service while building business relations with clinical/operational leaders.

  • Lead cross-functional meetings to develop product/patient workflows for trials and future commercial products.

  • Maintain strong collaboration with Cell Therapy Hub, Clin Ops, SMM, Supply Chain, Manufacturing, Quality, Medical, Commercial to manage customer centers and clinical care for the portfolio.

  • Oversee operational/clinical aspects of raw material collection, product receipt/storage/distribution/infusion, and COI/COC.

  • Design and deliver training for junior team members.

  • Lead Site activation using risk-based tools for certification, training, and monitoring.

  • Train Site HCPs on product needs; ensure COI/COC access for trained individuals with Cell Therapy Hub.

  • Oversee Site logistics and manage regional account changes with Cell Therapy Hub.

  • Respond to SOP deviations with expertise and collegiality.

  • Support/own quality records (Deviations, CAPA, Change Control) with Cell Therapy Hub and QA.

  • Travel up to 50% nationally, mainly to Eastern seaboard sites in Australia.


 

Essential for the role:

  • Bachelor’s degree with thorough knowledge/hands-on experience in Cell Therapy (preferred: nursing, Life Sciences, healthcare administration, Business).

  • 8+ years in cell therapy with progressive leadership.

  • Expertise in service lines (infrastructure, resourcing, costs, quality metrics).

  • Proven delivery to timelines, cost, and quality; collaboration with internal/external providers.

  • Excellent knowledge of cell therapy standards/regulations.

  • Experience selecting/overseeing external providers and developing contracts.

Nice to Have:

  • Advanced scientific degree; broad understanding across patient operations, manufacturing interfaces, quality, regulatory, market access; project management experience.

  • Program/Quality qualifications (e.g., PMP, CPHQ).

  • Experience across academic/Sponsor settings and countries.

  • Early-phase delivery across product lifecycle and multiple therapeutic areas.

  • Salesforce or similar CRM experience.

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So, what’s next!

• Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

Where can I find out more?

Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

Visit our website: www.astrazeneca.com.au

AstraZeneca in Australia has been formally recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and as a Gold Tier Employer within the Australian Workplace Equality Index (AWEI). Visit our ANZ Careers Page - www.astrazeneca.com.au/careers.html  to learn more about our commitment to fostering a flexible, diverse, and inclusive environment.

We recognise that any recruitment process may present challenges, if there is anything we can do to make our recruitment process more accessible for you, please let us know via this Form.

Date Posted

16-Jan-2026

Closing Date

15-Feb-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.