Sun Life

Associate Director, Technology Solutions

Wellesley Hills, Massachusetts Full time

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.  

Job Description:

The Opportunity:

The BenTech Partnership team is responsible for the BenTech partnership strategy at Sun Life. This role will support the distribution organization in the pre-sale technology solutioning of prospective group benefit clients and renewals of existing clients. They will work with Employee Benefit Reps and broker partners to determine the right client fit for connectivity, insurance products and platforms. This will include demonstrating our capabilities. They will also work with select brokers technology teams to promote Sun Life Benefit Technology. 

  

How you will contribute:    

  • Provide in depth technical and operational expertise of benefits technology platform 
  • Advise, guide, and support Sun Life’s EBRs & Client Managers to enable the sale of digital as a product 
  • Support the roll-out of new benefits technology programs and relationship 
  • Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies 
  • Promote Sun Life's capabilities and positioning of our BenTech value proposition 
  • Maintain awareness of competitive issues, trends, and opportunities in the marketplace 
  • Identify training opportunities and provide input into the development of training programs 
  • Act as a liaison with all internal Sun Life’s departments (e.g., Product, Distribution, Underwriting, Customer Service Delivery, Marketing, & Training) to ensure end to end process success, provide subject matter expertise, and develop recommendations to improve integrated service models with third party benefits technology 

What you will bring with you: 

  • Relationship management skills: demonstrated ability to build and foster productive and healthy relationships with both digital platform partners as well as internal sales and home office partners 
  • Drive, self-motivation, a consultative nature and be a great problem solver 
  • Knowledge of the Group Benefits Insurtech marketplace, emerging trends and Client needs required
  • Develop and maintain excellent working relationships with internal departments to oversee partnership operational connections 
  • Ability to work with a diverse range of people 
  • Experience in Group Benefit and Absence products preferred 
  • Excellent oral and written communication and presentation skills 
  • Excellent story telling skills to share the digital strategy with stakeholders and SL leadership team 
  • Bachelors’ degree required 
  • Minimum of 7+ years of experience in the Insurtech space either at a carrier, broker, or platform 
  • Collaborative and comfortable navigating in cross functional organizations with matrixed accountabilities 



At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contribution. National Average  Salary Range: $116,500 - $174,800

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Product

Posting End Date:

03/05/2026