Associate Director, Supply Chain Operations

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Position Summary

The Associate Director, Supply Chain Operations will lead and manage the AMR Manufacturing Enablement Teams consisting of Receiving, Materials/Staging, and Shipping for all AMR Manufacturing sites: Hayward, San Diego, and Madison.  The objective of this leader is to “make customers heroes” as they focus on the sites’ Manufacturing leadership and Operations, including Quality, Manufacturing Engineering, Planning, Sourcing, and Supplier Quality Engineering, … ensuring a well-orchestrated flow of materials into and out of Manufacturing.  The goals are to drive customer product service levels, cost savings, and inventory management while maintaining a high level of employee engagement.  Operational Excellence and Compliance are critical in these functions where New Products are regularly designed, developed, and released.  Warehousing responsibilities include support for all inventories storage strategies, including both direct material and non-stock/indirect materials management.  Close synchronization is required with Global Logistics and Supply Chain Process Excellence teams to leverage systems/tools capabilities and to provide inputs into future solutions and network design.

Responsibilities

• Operate under the direction and supervision of Senior Director, Supply Chain AMR.
• Develop and implement a multi-year best-practice program to improve AMR operations efficiency and cost-to-deliver; leverage WMS/ERP tools to drive optimization and team productivity
• Create a compelling vision and direction for the team.
• Build, lead, develop, inspire, and retain Supply Chain Operations Manufacturing Enablement Teams across multiple sites.
• Ensure seamless material flow to support production schedules and customer success.
• Oversee warehousing and material flow strategies for direct and indirect materials.
• Drive customer safety, quality, service levels, cost optimization, and inventory management to agreed targets.
• Maintain compliance and operational excellence in a dynamic environment with frequent new product introductions.
• Ensure operational SOP’s and policies are current, effective, well-communicated and trained.
• Deliver compliance excellence for Safety, Quality Management System, and ISO 13485.
• Partner with cross-functional teams to align short-term and long-term priorities.
• Collaborate with Global Supply Chain teams to leverage tools and influence future network design.
• Foster a culture of engagement, accountability, and high performance.
• Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.

Changes to individual responsibilities may occur due to business needs.

Education / Experience

• Bachelor's degree or equivalent required. Advanced degree (MA, MBA) preferred.
• Degree in Supply Chain or Logistics Management preferred.
• Lean Six Sigma or Operational Excellence certification desired.
• Preferred; APICS certification.
• 15+ years’ direct leadership experience in the field of Logistics / Warehousing or closely related function.
• Demonstrated experience in delivering warehousing/material flow/logistics best practices in a multi-site environment.
• Strong supply chain experience of leading multi-site teams to achieve exceptional results.
• Strong experience in life science, logistics service provider or medical device companies considered a strong advantage.
• Direct experience in an ISO 13485, FDA, and GMP environment are an advantage
• Direct experience in managing handling, flows and integrity for cold chain products
• Excellent verbal and written communication skills, judgement, creativity, agility.
• Experience engaging cross-functionally and collaboratively to develop and implement compliance programs.
• Ability to adapt to rapid change, work with a sense of urgency, and manage time effectively.
• Advanced capabilities with ERP systems, preferably SAP.  SAP TMS and/or EWM an advantage

Skills / Requirements

• A strong communicator: can engage, articulate and present clearly across multiple levels and business functions.
• Strategic thinker: anticipates and develops best practice business opportunities and priorities for future action
• Customer focused: leads by example and acts with customer success-oriented mindset.
• Analytically strong: strong skills to turn data into solution-based stories and plans.
• An excellent collaborator: able to work with multiple functions to create value-add outcomes.
• Self-starter: with the ability to prioritize multiple tasks and maintain flexibility in a fast-paced environment.
• Strong business acumen: able to navigate and simplify data, finance & commercial needs to present with clarity. 
• An influential leader: able to produce strong results whilst navigating a matrixed organization efficiently.
• Supply chain operations subject matter expert: Advanced knowledge of warehousing logistics is essential.
• Thought Leader: Able to translate extensive supply chain experience into tangible execution plans and improvements.
• Ability to adapt to rapid change, work with a sense of urgency, and manage time effectively.
• Willing to travel to supplier, customer and Illumina sites from time to time.

The estimated base salary range for the Associate Director, Supply Chain Operations role based in the United States of America is: $170,600 - $255,800. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.