Associate Director, Marketing Comms/Channels

Job Description

The Content Accelerator is within the Human Health Organization.  The overall organization mission of the Content Accelerator is to accelerate our commercial transformation, with a focus on modernizing content creation for our launches to enable a competitive advantage across global markets. We strive to drive innovation, growth and productivity enabled by emerging technology and data. Our role is to work with colleagues across the world with the goal of doubling the speed, impact, and efficiency of our customer engagement over the next three years.

This role in Global Content Marketing will be focused on supporting launch brands.  Day-to-day responsibilities focus on brand building, creative development, communication strategies, and leading the development of core content (promotional and medical ed) for HCPs and HCCs aligned with the commercial strategy and desired customer experience for key global brands.

Additional key responsibilities will include:

• Strategic partner and Content Expert to Global Brand Team, ensuring strategy realization during launch lifecycle

• Leads core content creative execution efforts from briefing creation (Workfront), content development and management (tools/technology enhancements), Medical Legal Review (PRT) and compliant content accessibility & storage (DAM)

• Embraces and implements technology advances to drive further content creation efficiency

• Co-manage and provide oversight in day-to-day agency relationships specific to core content creation (timelines, consolidated direction, scope support)

• Partner with CA Agency Team for AOR escalations

• Consultative partner to development of Branding & Campaign Implementation Guidance ensuring brand consistency and standardization (supporting scalability)

• Collaborates to ensure ELMs/HHI have access to globally developed core strategic content, tools and technology for seamless re-use; executes governance plans

• Identifies and creates content to support Global Congress efforts for launch lifecycle, sharing recommendations with GHQ marketing stakeholders

• Manages content lifecycle during launch/post-launch period (global content renewals, updates, retirement)

• Model the Content Accelerator vision through rapid adoption of AI enhancements

• Consultant to Global Brand and Content Accelerator Teams providing input, guidance, updates and validation to operating model principles and structure

The candidate will ensure all activities are in full compliance with appropriate regulations and company policies.

Position Qualifications:

Education Minimum Requirement:   Bachelor’s Degree required. Advanced degree preferred.

Required Experience and Skills: 

• Demonstrated experience in digital marketing execution, digital media planning and customer analytics

• Minimum of 5 years of combined experience in pharmaceutical or healthcare industry marketing/digital marketing/market support/sales functions

• Astute business and analytical skills with the ability to synthesize complex scientific data into medical education/promotion content story development

• Ability to translate complex scientific principles into simple and impactful consumer communications

• Strong knowledge of marketing principles, such as L3 Next

• Prior success leading cross-functional teams

• Agency/vendor management experience

• Strong project management and interpersonal skills

Preferred Experience and Skills:

• Therapeutic knowledge of pharma, vaccines, or other therapeutic areas that require complex scientific understanding

• Product/New Indication/Market event launch experience

• Experience and demonstrated leadership working with key marketing stakeholders, and country contacts

• Experience with Veeva Promomats

• Creative thinking / problem-solving skills / story-telling expertise

• Ability to communicate proactively and effectively

• Self-motivated; hands-on approach to work

• Practical knowledge of agile methodology and frameworks with experience working in global cross-functional teams

• Strong strategic thinking

• Experience using analytics to measure and optimize digital initiatives/campaigns

Required Skills:

Adaptability, Adaptability, Agile Methodology, Brand Building, Brand Consistency, Communication Strategy Development, Content Creation, Content Development, Content Marketing, Cross-Functional Teamwork, Customer Engagement, Data Analysis, Digital Marketing, Direct Marketing, Email Marketing, Innovation, Management Process, Marketing, Marketing Automation, Marketing Communications Planning, Media Planning, Medical Law, Medical Teaching, Metrics Analysis, Operating Models {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$142,400.00 - $224,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

03/29/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.